Hi All
Sorry for the short absence and the radio silence. We were trying to fix all of our comms and get approval of al details of what is happening with Jack Gold Casino.
Regrettably, Locus Gaming Isle of Man, the owner and operator of Jack Gold Casino, are no longer in a position to offer customers the ability to place real money wagers at their property. As such, we have started the process of looking for new owners to take over the management of the casino as we still believe the site has got loads to offer to its current and new audiences.
In the meantime, we have decided to do as per Isle of Man Gaming Commission's rules and are offering all of our customers the opportunity to:
withdraw their real money balances by 10/10/2014 on the site
ask us to process a withdrawal for them on their registered card between 11/10/2014 and 10/11/2014
The site does not offer deposit and game play functionalities anymore but, as said, as soon as a new owner has completed the transaction, they will be in a pretty good position to start trading again and welcoming players back at the casino.
We have made more information available on the site, by clicking on the homepage banner.
Feel free to reply to this thread may you need any more clarification. I will be happy to respond to all general and public enquiries in the near future.
Also, I would like to thank you all for playing at our casino and enjoying our service. It is with no little sadness we had to take this decision and we trust it is in the best interest of our players.
Ultimately, in response to all insinuation made above and clearly not to create a discussion but just to offer clarification:
We have always been licensed and regulated by the Isle of Man Gambling Supervision Commission which means all of our player funds have always been ringfenced and protected and simply could not be reabsorbed into the business to a point where we would have been unable to pay out all of our customer balances. It has been a moral choice we have made when setting up the business and that is what motivated us to choose IOM instead of UK (where such rules are simply not in place) as our jurisdiction.
Until the UK government introduced their new bill in May this year, the MOU between the 2 jurisdiction was more than enough to grant us licence to operate in the UK. Same goes for operators licensed in Alderney, Gibraltar and Malta for example.
We had applied for an operator licence with the UK Gambling Commission and submitted all relevant documentation way ahead of many other larger operators. You will hear a lot of comment on our business but, trust me on this, honesty is something that we have never been doubted on and personally, I think many players and operators have loads to learn from us on those grounds.
I do appreciate the scale of our operation might have made people more susceptible and judgemental when the site went offline over the weekend, but as you can see there was nothing illegitimate going on and we are happy to answer questions as long as they are presented in an acceptable format.
Cheers
Mauro
Jack Gold Casino Manager