@TeTin The Wheel Drop prizes are automatically credited into your account - cash would be added into your balance right away, free spins can be claimed either from the bonus section in your account, or by clicking on the bonus box at the top of screen.
@Bmellor123 Hi there and welcome to the forum.
Some casinos can be very slow with their KYC approval, so I suggest give them a few more days and see what happens next.
Random features are no different from Prize Drops or even Bonus games - they are all programmed to specific triggers with programmed payouts.
Revealing their odds would kill the excitement!
@joaopaulocastrobitencourte Hi there and welcome to the forum.
Did the casino give any reasons for the delay?
A big withdrawal amount would usually take several weeks to be approved and processed because they may be investigating your account and gameplay.
Other players can afford playing at whatever bet sizes they want...I cannot afford that! Not only that, my fav Playtech games also cannot be played if the min bet is 5 cents USD!
No, no, no...if there's going to be a min bet rule, then it should be 5 cents whatever currency! 5 cents is 20 cents USD and 25 cents EUR for me! That's UNFAIR!!!