@sponge2025 This is not good news to hear at all and I've also read your previous postings here in this forum.
The reality about playing at casinos is that as long as you don't run into problems or issues, then everything would run smoothly and seems fine. Once a barrier is encountered, it won't be one that you can just jump over it and get away - those barriers could be higher than a prison wall!
The reality with Gambling Authorities are not much different either! Most would just look away or give a deaf ear. A very few may attempt to help out, but in this gambling world where MONEY is of PRIME IMPORTANCE and is the RULER, anything can happen...if you know what I mean!
I sincerely hope that your case would eventually be resolved...but just don't count too much on it...honestly!