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cocopop3011

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Everything posted by cocopop3011

  1. Oh...so they did amend their terms! Sorry Katemak, looks like depositing again Is the only option then. How much is the minimum deposit?
  2. It was hard work trying to explain to them what exactly the issue was because live help just did not understand what I meant. It was like banging my head against a brick wall. Opening the complaint through AG meant they acted like a mediator and the casino were quick enough then to accept they wrong doings...which I really appreciated. The complaint wasn't drawn out over a long period ... So maybe this is what you need to do Hun. Check the terms of the free spins offer, check it doesn't say this is a requirement of the free spins, if it doesn't...point this out to live help one more time. If they don't accept it...open a complaint here. If you need any help...just let me know. You should not be made to make another deposit if they have failed to rectify their terms! Hope I have helped xx
  3. So they obviously didn't change their terms then to incorporate this!! I argued with them black and blue because this is one place I did read the terms before depositing and it didn't state anywhere that this is required. Live help would have none of and I knew I was right. If this is a condition of the free spins then it needs to legally be put in the terms and conditions of the free spins offer. Once I opened the complaint through AG, they accepted this was an error on their behalf and it did indeed need to be added to the terms. They credited my with the £1 so I could enter the game for the free spins and I had an email saying they were in the process of adding this to the terms for future players!
  4. Aww thanks for asking girlies. Me and baby are doing really well actually. I'm 25 weeks on Wednesday which means just 15 weeks to go! I have 9 weeks left in work before I take maternity leave. As I work from home anyway I could work right up to when I have baby but what I've decided to do is take some time off before to rest but I will go back a lot sooner than a year which is what we are allowed here in the uk for maternity leave. I will of course keep doing my work here at AG all the way through and my mystery shopping work will continue too. So yeah I'm looking forward to having some time off. I'm all prepared!! Literally have EVERYTHING and more. :D the only thing left now is for baby to come
  5. Gina Bingo - £5 Free 3006G (code)
  6. Kate make sure you have a balance of over £1 for the free spins otherwise you will not be able to play the free spins. This is what my complaint was with them. Because you need a balance to play all the games. I run mine down to zero then when I went to play the free spins on twin spin I couldn't. I had to open a complaint. Valdes sorted it out for me. I think it was valleys account actually I honestly don't remember, maybe Valdes will. Since the complaint they have told me they would change their terms and conditions to incorporate this....let's see if they have
  7. When was it processed again Johnny? Sorry my memory is not the best these days!
  8. Front and back of credit card for verification is actually quite normal!
  9. Okay...number 3 I am not sure about...you are the queen of finding codes although you have never mentioned being paid for finding them (I'm assuming this is what you mean) Number 2 and 1 are hard for me because I'm not geographical at all so either of these two places could be anywhere on the map and I'd never know the difference. Based on that I will go for number 3
  10. Haha!! Yes or that...unfortunately I doubt I'd break free out of a paper bag. So I may not be the best companion to break out of a prison with
  11. I agree! :D And at the end of the day it doesn't prove anything for verification because the back of everyone's passport are in fact identical!!
  12. Yes, obviously that's what is to be done, but I have to agree with Kate its pathetic to want such a useless photo. Just prolonging the verification process when there really is NO NEED at all!!
  13. Keep Spam in the tin....and away from our forum please
  14. Lol...yes I do believe this is probably the users 10th chance considering they have posted 10 posts! Also...not a very good spammer because this is the BINGO section. Tut tut. Not the Slots section. Gosh people can't even spam correctly these days. Better still DONT SPAM AT ALL!!
  15. seeker RODS (for fishermen?)
  16. Agreed Johnny - in fact Odds Matrix are one of my favourite platforms when it comes to casinos. I love the layout and you can check you wagering with a simple button. Check deposits and withdrawals easy and yeah overall a very trustworthy platform. Odds Matrix / Every Matrix
  17. Wow!...if this women had just deposited using her own card and had her own neteller account as opposed to her nephews it would have been much easier But I understanding it must be frustrating when you have so much to cash out and then it's refused. I hope the lady gets her money on this one. Doesn't look like the casino have replied to her yet though
  18. They are an absolute nightmare. I had a problem with them, can't remember whether it was my account or valleys but I had to open a complaint here. The issue was kind of resolved but they are an absolute nightmare. They want the back of your passport lol? What heavens for!!
  19. Yay! You are both right! Of course I didn't have a fight. I'm a lover not a fighter
  20. Aww that's a shame. I haven't had chance yet to deposit, its actually on my list to deposit next. So will be sometime this week.
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