cocopop3011
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Everything posted by cocopop3011
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cocopop3011 replied to cocopop3011's topic in Casinos General
New Cap Advertising Restrictions to Safeguard Under-18s Welcomed by GambleAware Interesting one and I definitely agree with the cap considering how many youngsters look up to footballers and certain celebs. -
When did you lodge the complaint with them?
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Great, let us know what happens.
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How long have you been waiting please?
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Amazing news!
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Sorry it’s half term here (really difficult to get a lot of quiet time for 2 weeks) and I have to plan it for when I have enough time to stay ahead of the leaderboard. I can start Thursday, earliest?
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No it’ll be the person who submits the most screenshots. I won’t be keeping a leaderboard though on this one so it can be a surprise. (You are of course free to keep your own records or also keep it as a surprise)
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Well no one replied but yes I have it so planned. Start Date is 15th
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Good luck with the complaint.
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I remember Sakura Fortune being a hit in the forum although you'll need to refresh my memory of who it was that loved this game? Anyway, Sakura is back for another adventure as Sakura Fortune 2 goes live. Will anyone be trying it? The Eagerly Awaited Sakura Fortune 2 Makes Its Debut
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@medievil2003I have spoken with the complaints team this morning and they have confirmed that you are free to open a complaint using our website if 10 days has passed. Please remember to include everything you wrote in here and any correspondence you have received from the casino.
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Okay, if you can give me until the tomorrow I’ll have a chat with complaints for you and see where we stand here. I’ll reply in here tomorrow with an update for you, hope that helps.
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Okay so that's good that we have a "reason" to start with. The issue we have is that a complaint could be rejected as the withdrawal is pending investigation with the payment processor. I think we need a realistic timeframe from them. If you can ask them for one and I will chat to complaints in the morning to see where you stand with opening one.
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It's true! You finally won a random draw
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And the winner is .......... @Blackjax $25
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This contest has now closed - winner will be announced shortly.
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Welcome back! We have missed you.
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Hmmmm okay interesting. I think you need definite clarity for now as to whether or not is has been processed? I know you said it shows as it has, but if the last agent you spoke to said it hasn't then there may be an issue? Unfortunately, this casino does have a history of complaints but they are responsive. I would suggest you chat with live chat again for more clarity and if you feel after that you have exhausted all your options I would advise you to use our complaints service.
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Payments have now been sent. Enjoy.
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Payments have now been sent. Enjoy.
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You beat me to it. Yes, was just about to say payments have now been sent. Enjoy.
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Hi and welcome to the forum, to help assist you a bit further could you please tell us 1/ Is this your first withdrawal? 2/ Have you completed verification? 3/ Which payment method did you use please?
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This contest will end at midnight tonight guys and I will announce the winner tomorrow. Good luck.
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Pragmatic Play Enters the Sporting World
cocopop3011 replied to cocopop3011's topic in Sports Betting - General Discussions
Oh very interesting! I did not know this I do like to think my sense of humor can take sarcasm quite well, I don't mind a bit of banter. I genuinely think i read and responded to his reply too early
