Damien7780

As far as bonuses are concerned, I don't mind not having them, all I ask is that they pay my winnings.

It's strange because my account isn't closed with them, so I can continue to play, except that I won't deposit any more 1 cent with them until they pay me my winnings.

I must have made about 50 deposits without a bonus. I had to ask for 6 or 7 bonuses But what I don't understand is that the winnings I've earned have all been made with no-bonus deposits

That's why I asked coco for help I spent almost that much to get this win.

It's this message that worries me, because I haven't broken any rules.

Yes, they're looking for excuses and have deactivated my bonuses. The last bonus I took from them I lost... That's why I don't understand what's going on Moreover this is only a small amount and my account is fully verified.

@cocopop3011

Hello, I hope you're well? I have a problem with the casino "royalstars casino" I explain, I play on this casino since January my withdrawals have never taken more than 24 hours to be validated and now I made a withdrawal request on February 24 and it has still not been validated. I have a bad feeling they owe me a total of 1400€ and I didn't play with any bonus so I really don't understand why they don't want to pay. Can you please help me I have contacted customer service several times and they always tell me the same thing, that I have to be patient and that they don't know when it will be validated Today I went to customer service again because I received a promotional offer by email for a bonus and not being visible on my player account I contacted customer service and the big disappointment! Customer service told me that all bonuses had been deactivated for me by the finance department! Even though I never broke the rules! They're looking for excuses not to pay me! I have all the screenshots showing that the winnings they owe me were earned without bonuses.

hello, I sent you a private message it's urgent THANKS

Congratulations to all

too bad there really wasn't much missing to reach 4th place

Hello, last day of the competition, any surprises? Thanks again to the team for organizing this competition And good luck to those who want to improve or move up the rankings.

belle petite victoire I will not move in this ranking

sorry but it wouldn't make sense to make an exception. It’s still not complicated to read the rules

40 spins in the bonus game on ancient island for a gain of €2.80 pfff, a disaster

tu n'as pas mis la capture d'écran de l'historique des paris de plus la date de cette capture est dépassée de 48 heures

same more than 2000 spins on bb splash and only one x120 I think I'll stop there so as not to waste my profit runs too much in a vacuum. Really very very complicated to win at pragmatic

another x500 this morning, I think there's really something good to do with this game. In any case, I love it, I discovered it thanks to this tournament. Bet €50, withdraw €200

I didn't take it since I have to beat my record of x800

J'ai finalement réussi à monter à x10 mais malheureusement il ne dépasse pas mon x800 dans le classement I still make a profit. So I might try later to try to catch up with you