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Posts
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Everything posted by Damien7780
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Do you need a casino rep? Please post the casino name here!
Damien7780 replied to cocopop3011's topic in Casino Rep Corner
I'd love to chat with a representative of the royalstars casino or the Versus odds b.v. group! -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Cheer up, and I hope your problem is solved -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Did you have the same problem as me? Withdrawal request cancelled due to insufficient balance? -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
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Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
I'll wait and see if they'll cancel a second time or not. But honestly it's starting to be a lot of trouble in a short space of time -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Yes, but for the withdrawal cancelled for insufficient funds due to a bug, that's still 2 problems in one week.Very strange -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
I have to wait again, and I have asked the financial services for explanations, but no reply. -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Yes a new problem again I made a withdrawal of 500€ They canceled the withdrawal this morning for insufficient balance and tell me it's bug. So I made another withdrawal -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Yes -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Case still not solved because transfers not received for the moment, and again a new problem yesterday I won 500€ therefore I made my withdrawal and this morning the financial service cancelled it to me and put back on my balance therefore I remade a request. Customer service tells me it's a bug -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Hello everyone! My withdrawals have just been validated this morning a great relief for me, I was really scared! Thank you all for your advice and help -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
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Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
I've removed all the commas and periods, but I still get this error message -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
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Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
4 days after the first withdrawal request, still no news... Customer service can't tell me more about the nature of the delay. I'm still at points We're a long way from the 24 to 48 hours advertised on their sites. What's more, I've sent several emails to the financial services department and have received no reply. -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
No, still nothing. I checked again on the casino, even the 3 withdrawals are still pending and the oldest dates back to February 24. I have contacted customer service again and they tell me that there is a delay in payments strange ... Then they tell me to send an email to financial services, I've already sent 2 emails with no response. -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
I also hope because it's unfair. -
Royalstars casino refuses to pay my winnings
Damien7780 replied to Damien7780's topic in Need help with a complaint?
Yet I won the winnings long after playing with his bonuses ... I bet with my money and I won. I don't see why they don't pay me