tonino234

the case can be closed

Hello, I hope you can help me. I registered with OLYMPUSBET and won €400 and requested a payout on November 5th, 2024. About two days later I received an email from the casino asking me to upload proof of bank address, proof of deposit from the bank, and I also sent my driver's license as proof. Everything was accepted. Now she wanted a selfie of me holding my driver's license in my hand. Now the problem started. For days I have been sending emails with several selfie photos, but they always get rejected because they apparently cannot read my data and numbers even though the photos are sharp enough. I sent an email complaint and said that the photos cannot be better, my smartphone does not take HD photos. I will also write a negative review everywhere and the responsible gaming authorities. PLEASE HELPhttps://cdn.jsdelivr.net/gh/twitter/[email protected]/assets/72x72/2639.png

Hello, I hope you can help me. I registered with OLYMPUSBET and won €400 and requested a payout on November 5th, 2024. About two days later I received an email from the casino asking me to upload proof of bank address, proof of deposit from the bank, and I also sent my driver's license as proof. Everything was accepted. Now she wanted a selfie of me holding my driver's license in my hand. Now the problem started. For days I have been sending emails with several selfie photos, but they always get rejected because they apparently cannot read my data and numbers even though the photos are sharp enough. I sent an email complaint and said that the photos cannot be better, my smartphone does not take HD photos. I will also write a negative review everywhere and the responsible gaming authorities. PLEASE HELP

Later tried again to play the same slot and just before my money was empty my wagger process updated so it was delayed The Wagger trial was not counted from the beginning no matter money is gone complaint can be closed

Hello Today I signed up for Coolzino. I deposited €50 + 50 welcome bonus I have played €50 in various slots and only have €50 left on my account. But my wagger process is still €0/€1750 The lady from support doesn't understand or doesn't want to understand. She said they didn't win anything I have chat history as an email and photos as proof She said I should wagger How am I supposed to gamble if my spins aren't counted?? Please help

UPDATE 06/25/2024 My withdrawal has arrived in my bank account I will now close the complaint let. THANKS AGAIN EVERYONE

UPDATE 06/25/2024 8:00 This morning I received an email from the casino saying that my withdrawal had been paid out successfully. However, not yet on my account So the payout has from the 06/15/2024 - 06/25/2024 Suffered A bad result for me I will leave my complaint active until I receive my payout. And then definitely close my account. I have another new casino The one in Askgambler was tried out and receive an uncomplicated payout there and keep playing there. I would like to THANK EVERYONE in the forum here VERY MUCH However, I will leave the complaint open until my payment arrives in my bank account.

Complaint was submitted to askgambler, now we are waiting for approval and next comes a bad review I'm slowly getting fed up with such scum casinos always the same Deposit is immediate when paying out you always have to wait and have problems

even if there are weekends in between I find 9 days for a payout of €226 ridiculous. I will now also write a complaint to Askgambler, Casino Guru has already been activated. I won't have my money until Friday I will take the time and contact the relevant gaming authorities Costs nothing and I will definitely take the time I will also write a bad review here in ASKGAMBLER, which is my right so that future new players are warned

Today June 24, 2026 2:54 p.m I still haven't heard anything about the casino Although support was notified several times and they told me that they would report this to the responsible department, My withdrawal request has not been processed yet, as can be seen in the screenshot. I don't think I've ever waited as long in a casino as I did at BDM Bet Casino. For me at the time a worst casino, I don't understand how it can have such good scores in Askgambler and Casin Guru.

i contact today 22.06.2024 support (jeff) support: A withdrawal takes up to 24 hours to be processed, but on weekends it may be delayed until Monday, please wait Quarta. I've been waiting since June 15th support : Yes, but since the review was completed today, processing would have started today. I verified the verification with a selfie and ID on the 15th @cocopop3011 I wait to Monday

UPdate 22.06.2024 My account was verified again tonight according to the email. Although according to the verification process, I was already verified. My winnings have not yet been processed according to the procedure on the casino site and not yet paid out see screenshots,

no I havent skrill or Netteller i have jeton and myfinity But myfinity i have block for my decision

@Blackjax I have now paid in giropay and paid out using the bank transfer method I don't feel like choosing a different method now and then I have to upload some evidence again What else can I get for free? after a month? I wait until Monday

@Blackjax a respectable casino? Respectable doesn't hold back his customers with any tricks Wazbee, Bitstarz which pay out in a few minutes these are respectable casinos . Monday is June 24th, 2024 It's been 9 days that I'm waiting for my money This is not a good casino for me and also bad advertising I definitely won't be making any more deposits There are much better casinos out there I only deposited because the casino had a good score at Askgambler