Miranda1976

Hello all,
Im here to vent,i am long time player at Royal Panda and i have had to verify about 5 times already. I only play with ideal deposits and creditcard and i play a lot. Im a gold member so that says enough. After a three month losing streak and the last discussion about gold status not giving cool benefits i still played ( yes i am a woman of habit) Anyway this morning i played and won 350 euros. So i decided to not play anymore and have it payed out. I mean atleast some of my losses returned right?
I got a very strange email from roy the specialvip care guy that if i wanted to keep playing at royal panda ( excuse me? Im probably paying your paychecks dude) i needed to send them my statements from salary for three months and 3 months of bankstatements, because they wanted to verify what my income is. So i called and the servicedesk said yeah when you reach certain amounts you get rechecked ( i have send them everything for 5 times already and i was promised last time that i was good to go for eternity) so i asked them what they would do with my personal documents because i think its risky and i dont want them to know what i spend my money on when im not playing... the answer was, only internally we discuss this and we keep your personal information for 5 years)
 
al bullshit aside.. they took away the ideal option, they took away the fast bank transfer option and now i have to send 3 months of bankstatements? and my salary statement? and they cant even tell me why? 
my cybersecurity senses are buzzing. And AFTER they pay my winnings ( wich i doubt they will or they will stall it for weeks) im gone. The service is getting worse and worse and there are no clear responses.
Does anyone else have experience with them lately like mine? is it me or did they get shittier after joing leovegas? they keep saying that there was fraud from the netherlands and thats why they check, but they only seem to check wen you win. 

Im sorry!

Hi Miranda and thanks for sharing your VIP story with us
 
In a situation like yours I would simply wish the operator goodbye and start looking for a new one which would hopefully appreciate better my deposit loyalty.
 
Totally agree with @volendam101 though, you should never take these so called loyalty schemes and programs so seriously, after all it takes LOSSES to get there and not wins, right.

dat is vast iets volendams:) ik ga voor netflix denk ik voorlopig haha

also the lp points? you can buy an iphone for 270.000 lp points...... you earn a lp point for every 10 euros deposited or gambled ehm... so i buy an iphone for 2700000,00 euros?
thars a bit steep right? or maybe a beanie for  just 3500 lp points? its a bargain really??? lol.  allright  armknitting it is 

Hi there Miranda.
Dont take this gambling business too serious.
Vip, bonuses, free spins, cash back ,  etc etc.
 
All there to make you gamble and lose more money,nothing else.
 
But speaking about hobbies, armknitting pfff    I suggest pietinthok .

Oh geees Volendam...no gambling for you for this month? 
 
I thought it was because you had spent all your extra money on a red Spiderman's suit, but your wife couldn't recognise you, so you had to go naked to proof that it was you...  ... 
 
Sorry mate...just couldn't help it...

Make sure you check their wagering with it - Betat has mine at 5x. Used to like it cos when you bust out it gave you a good chance to get some of it back :-)
 
Aside from that i like ones that have a reasonable points system that you can convert as well.
 
Ps - if customer service gets worse at any casino the more you play then there must be something wrong with the scheme and I’d be ditching it :-p
 
Sadly it’s hard to tell who has the best one...details on the sites are always a tad light as to what to expect.
 
Check out Grosvenor, if you can play there - a few of my pals seem to like it.

Firstly, I don't know about Unibet's program, but I'd be surprised if it's any good. They're a notoriously stingy casino who I've had one bonus in about 12 months from.....
 
I was a VIP at RP and I didn't mind it that much - it was OK...but near the end i noticed that the perks were drying up a tad. 
 
Surely becoming a VIP is the opposite? Faster customer service etc?
 
To be honest i think there are very few good VIP schemes about. Betat used to have an excellent one. Bet Victors was the best for me - hotel, Formula 1 trip, Horseracing and 250 quid spending money etc - it really was that good - probably isn't now right enough.
 
Have a look out for ones that offer decent cashback for losses or profit bonus's - if you're putting a lot through them then that'll be half decent. 
 
I'm also in Mr Green's - it's rubbish. I get a reload bonus once a month and that's the height of theirs so your 50 quid cashdrops aren't probably that bad 

Don't blame you Miranda...we ALL want those nice big wins! 

im just going to print out these screenshots and put them on my vision board LOL i want it!!!!! highest for me was 300 euros in one spin, wich was cool though:)

When i had to do my verification process there, i made sure to dress accordingly and rumors are dressing like this does speed up verification
 
Just make sure to hold your ID next to your panda face