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cocopop3011, That is badly needed for ALL Araxio Development sites, https://www.askgamblers.com/owner/araxio-development-n-v-casinos I did some fact checking 5 minutes on the first 3 (besides AlfCasino subject of this thread) on the list and highest rated by AG: https://www.askgamblers.com/online-casinos/zet-casino-review/ Zet Casino, AskGamblers Rating 9.09. Clause number 6.13 in their terms, https://zetcasino.com/en/rules = There is no fixed withdrawal limits, they decide when and what limits are imposed. https://www.askgamblers.com/online-casinos/wazamba-casino-review/, Wasamba Casino, AskGamblers Rating 8.9. Clause number 6.13 in their terms, https://wazamba.com/en/rules = There is no fixed withdrawal limits, they decide when and what limits are imposed. Review states EUR 10.000 withdrawal limit, reality is EUR 6000. https://www.askgamblers.com/online-casinos/malinacasino-review/, Malina Casino, AskGamblers Rating https://malinacasino.com/en/info/rules Clause number 6.13 in their terms, https://malinacasino.com/en/info/rules = There is no fixed withdrawal limits, they decide when and what limits are imposed. Review states EUR 10.000 withdrawal limit, reality is EUR 6000. Not to mention AlfCasino, review says 24h processing time, well that's all good and dandy, here's a screenshot from today July 15th trying to get EUR 70.000 out in EUR 800 increments ? I'd say the processing time is more like 7 days, not 24h. https://www.askgamblers.com/online-casinos/alf-casino-review/,

You know how the milk always tends to be in the back of the supermarket, so you need to walk through and past all those isles of "great offers" ? I've never trusted "hot" signs, support agents or any other advice to be honest, perhaps I'm to cautious. If i'm feeling frisky and want to try something new, I go to the back of the archives ?

There is many inaccuracies on that AG page, pretty much for all Araxio/Tranello casinos. 1) Withdrawal limits on AG is very inaccurate, and does not mention "tiered withdrawals based on VIP level, that casino manipulates against you". 2) Pending time can easily be days, I have screenshots of withdrawals pending for 72 and 48 hours with no processing done I suggested edits for the page, but did not hear back from AG on the review. AGCCS? I don't know if that is applicable until they break their own TOC's, which states that they control when and how much is withdrawn. Any other suggestions appreciated, still feels a little bittersweet having to wait 7-8 months to withdraw winnings.

Being fair, I can't blame the casino for anything as of yet. I should have read the TOC's before even joining. It was all there in writing ? Update as of today; 1st withdrawal made Friday 5th, was received Tuesday July 9th on card. (€1.000) Was VIP level 4 with 1000 daily limit 2nd withdrawal made Sunday 7th was processed yesterday July 10th but not yet received (€800) Was bumped to VIP 3 immediately after 1st withdrawal with 800 daily limit 10.000 monthly. 3rd withdrawal made Monday 8th was scheduled for July 12th processing (€800) 4th withdrawal made Tuesday 9th was scheduled for July 16th processing (€800) ..... ..... 87th withdrawal perhaps February/March 2020 at the current speed. I've requested the VIP manager, to check if a) withdrawal requests currently limited at 3 open requests can be increased so I can do a "set and forget" or will suggest alternatively b) if he can negotiate a higher withdrawal limit based on the big win, with the "finance team" they always refer to, but from last conversation with him, extremely slim chances anything will be done. I'll update only if something interesting happens along the way that changes the current scenario.

Thanks for the welcome, No, it's a max of 12 monthly withdrawals so EUR 10.000 a month. I was in touch with the finance department, who've changed my withdrawal schedule as they see fit, so doubt I will have even 12 monthly payouts - it seems more likely 8-10 as per their email yesterday of EUR 800 each. It's alfcasino.com, but I have since learned that most (if not all) of Tranello sites operate exactly the same way, so zetcasino.com etc. As an update, they now directed my attention to this clause in their TOC's: So, basically they will release the funds "as they see fit". I've been in touch with an old friend, who now resides in Cyprus as a lawyer, he's received a copy of all emails, transcripts of chats, and has taken necessary documentation from their site, to see if this is even legal from a casino regulations in Cyprus. Luckily, I'm in a situation where this kind of money is nice, but not life-changing, so sure I'd like to buy a new rolex, but I'd rather spend 40k of those winnings on lawyer fee's to prevent this to happening to other players that might see this as a life-changing moment winning these amounts and then being stuck on a site that is designed to keep winnings, encourage deposits and sticking it to you if you get lucky.

It all started on a Sunday afternoon, I had some time from the family and thought I'd kick the feet up, open a beer and gamble for an hour or two. EUR 500 deposit on a site returned a EUR 4000 win, then a big EUR14000 hit and my balance was EUR 20.000+. I checked TOC's, verified my account and thought I'd withdraw some funds. Here's where the horror starts: Casino is operating a tiered withdrawal limit based on "VIP Level". According to TOC's, VIP level is earned through 1) depositing and 2) wagering. After I had signed up to this casino a few weeks back, I had accumulated VIP level 4 which allows Daily €1000, Monthly €12.000 withdrawal limit, "Cool!" i thought, I'll just withdraw €1.000 daily over next 10 days and gamble the remaining balance away (in lack of respect of money). I requested 1 withdrawal of €1.000 and immediately my VIP level dropped to 3 (now limits where 800 daily / 10000 monthly). I found it strange, so I read through terms and conditions to see how I could reach VIP level 4 again, no mention of how the VIP levels was calculated anywhere, so I started testing. I knew from the TOC's that they stated VIP level was ratio of Deposits/Withdrawals and Wagering. So i started wagering, while I daily took out €800 as my daily limit allowed. After wagering €10.000, my VIP level had not moved an inch. I asked the VIP manager who just stated "it moves up and down" and wouldn't give further clarification. Locked at €800 daily/€10.000 monthly, I spent the next few days casually wagering and withdrawing to daily limit to reach higher VIP levels and increase withdrawal limits. With 1st withdrawal of EUR1.000 pending, and 2 more with EUR800 pending I was content with the development. ........... Then ......... This happened as I was wagering to try and increase VIP levels: (I've masked the site logo/address, don't want to cause unnecessary bad PR, i'm just looking for suggestions to best solution, but operator is Tranello ) I'm now stuck with a €70.000 balance on a site, that will allow me a max of €10.000 monthly withdrawals, in 12 x €800 daily withdrawals to be done manually each day I have 3 pending withdrawals that has not been processed for 3 days of EUR 800 x 3 - the first EUR 1.000 was processed 2 days ago, since then no processed withdrawals. Any suggestions on how to get the best out of this situation? A few facts: 1) They DON'T offer a "Timeout" or "Limits" on wagering. 2) They DON"T offer "self exclusion" unless they keep balance and close account 3) They DON'T offer any payout schedule or similar. 4) If I don't wager within 30 day period, they will reduce me to level 1 VIP which has 500/6000 limits.