Asmarino

I have received the funds today. After all, I think it is fair to thank Leo and the support team for their professionalism and excellent customer service.

According to My branch bank manager, they have no special rules on funds transferred from casinos. She added, I could have see them on my account as soon as the transfer reached to the bank. But, leovegas spoke on abstract terms when talking about transfer process.

I requested for a withdrawal of $4000 from Leovegas. My request was approved on January 2 and I was told the transfer could take minute to 3 days to reach my account. I order to be assured, I spoke with my bank branch manger (CIBC-Canada) and when she couldn’t truck the transfer via the reference number sent by leovegas; she couldn’t be convinced the transfer was inistated. My question is, do Leovegas intentionally delay withdrawal? Is there anything I can do rather than wait a week or longer? Please note, I been talking with support agents and their answer is that I should wait at list 5 days. The flip side is, in the withdrawal approval email, I wast told to wait 3 minute to 3 days. I can’t see consistency. Is there anyone around from Canada who have passsed same experience. Thank you.