cordlesx Posted August 15, 2019 Share Posted August 15, 2019 Hello, i found new casino Jokerino on askgamblers.com. I had 3 deposites. 20,20 and 30 euros. I won 540 euro and i made withdraw request. I still waiting for money. Casino is dead? I sent a lot of mails and nothing reaction. Do you have some experience with this casino? Or has some promblem as me? Thank you, cordlesx Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted August 15, 2019 Share Posted August 15, 2019 32 minutes ago, cordlesx said: Hello, i found new casino Jokerino Casino on askgamblers.com. I had 3 deposites. 20,20 and 30 euros. I won 540 euro and i made withdraw request. I still waiting for money. Casino is dead? I sent a lot of mails and nothing reaction. Do you have some experience with this casino? Or has some promblem as me? Thank you, cordlesx Hi and welcome to the forum. So tell us what has happened so far. You've submitted the withdrawal requests..have you had an email to ask for verifcation documents yet? Quote Link to comment Share on other sites More sharing options...
cordlesx Posted August 15, 2019 Author Share Posted August 15, 2019 Yes, I sent all documens for verify last week. The casino is not communicating with me. No answer via mail. Only live chat... When I asked about my wihdraw request they always answer that withdraw request is in process. Next problem is when I click on game history or payment history i see nothing... It does not work. Quote Link to comment Share on other sites More sharing options...
ValDes Posted August 15, 2019 Share Posted August 15, 2019 Hi there and welcome to AskGamblers. Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. Using AskGamblers Casino Complaints Service Let us know in case you need further assistance. Quote Link to comment Share on other sites More sharing options...
cordlesx Posted August 21, 2019 Author Share Posted August 21, 2019 Hello, i have submited complain. It is unresolved. Todey I can see withdrawal money in my bank account. I am happy that jokerino casino is not fake casino. Thank you cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted August 23, 2019 Share Posted August 23, 2019 On 8/21/2019 at 5:57 PM, cordlesx said: Hello, i have submited complain. It is unresolved. Todey I can see withdrawal money in my bank account. I am happy that Jokerino Casino casino is not fake casino. Thank you Yay! fantastic news. Enjoy your winnings and don't forget to update the complaint. Quote Link to comment Share on other sites More sharing options...
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