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    MyCasinoBest offline - please help me collect my money

    Casinoperson77

    By Casinoperson77
    in Casinos General

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    Casinoperson77 Newbie Gambler

    Casinoperson77

    Posted
    Posted

    Hello! I was playing in mycasinobest (ownef by direx nv) and there is 2000euros of my money left. The whole casino has been shut down 7 days now. I dont know how can I get my money out it is really shady. Everything there the owner is direx nv and i have been trying to email them 2 weeks now nobody answers to me. It is lincensed by anthillepone nv and I contacted the license they wont answer. Does anybody know to driex nv or anthillephone if there is actually email or phone number they will answer? Im really sad

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted
    10 hours ago, Casinoperson77 said:

    Hello! I was playing in MyCasinoBest (ownef by direx nv) and there is 2000euros of my money left. The whole casino has been shut down 7 days now. I dont know how can I get my money out it is really shady. Everything there the owner is direx nv and i have been trying to email them 2 weeks now nobody answers to me. It is lincensed by anthillepone nv and I contacted the license they wont answer. Does anybody know to driex nv or anthillephone if there is actually email or phone number they will answer? Im really sad

    Hi!

    Did you have any kind of warning beforehand that they were going to close? Like an email? Or has it just closed? Is it not down for maintencance?

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    Unfortunately, the aforementioned brand went under the radar some time ago and we had no other option but to cease cooperation since they became totally unresponsive. 

    What really matters in this situation is that we will continue to accept complaints against them despite their denial of cooperation. Our practice shows that often the next owners are willing to resolve such disputes and get rid of the previous negative PR. ;) 

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