Fantasino withdrawal problems

[stegee82]

Is anyone else having trouble withdrawing from fantasino? I've been trying since Monday to withdraw but keep getting told theres an IT problem. Deposits are working fine unsurprisingly. I just think it's really unprofessional that they haven't emailed people to let them know. Now being told it could be several days before withdrawals are back up and running

[peca92]

Similar thing happened to me on another casino,I had to wait for a week before they eventually paid me...

[cocopop3011]

  On 5/15/2019 at 11:14 AM, stegee82 said:

Is anyone else having trouble withdrawing from fantasino? I've been trying since Monday to withdraw but keep getting told theres an IT problem. Deposits are working fine unsurprisingly. I just think it's really unprofessional that they haven't emailed people to Let them know. Now being told it could be several days before withdrawals are back up and running

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This is a pretty trusted casino, I can't imagine you would have any further problems once their IT issues has been resolved. How much is your withdrawal for?

[stegee82]

  On 5/15/2019 at 9:15 PM, cocopop3011 said:

This is a pretty trusted casino, I can't imagine you would have any further problems once their IT issues has been resolved. How much is your withdrawal for?

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That's the thing. I've never had an issue before but it's the lack of information.  It's for £2000 

[cocopop3011]

  On 5/15/2019 at 10:06 PM, stegee82 said:

That's the thing. I've never had an issue before but it's the lack of information.  It's for £2000 

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Is it just an issue with one withdrawal method then or all of them?

[stegee82]

  On 5/16/2019 at 1:21 PM, cocopop3011 said:

Is it just an issue with one withdrawal method then or all of them?

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All of them, driving me mad 

[cocopop3011]

  On 5/16/2019 at 2:29 PM, stegee82 said:

All of them, driving me mad 

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Then maybe if you think they are stalling your withdrawal you should open a complaint here at AskGamblers , if you blieve you've exhausted all your options already at the casino.

AskGamblers Casino complaints Service

[ValDes]

  On 5/15/2019 at 10:06 PM, stegee82 said:

That's the thing. I've never had an issue before but it's the lack of information.  It's for £2000 

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  On 5/16/2019 at 2:29 PM, stegee82 said:

All of them, driving me mad 

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Hey there

Please keep in mind your case has already been reviewed and processed by the AskGamblers Complaints Team.  Link below: 

Fantasino Casino - Withdrawals not working

Strongly encourage you from refraining of further public discussions and focus on your AGCCS case instead by providing adequate assistance, information and evidence when and if necessary or requested. More about how to use AGCCS could be found here. 

[stegee82]

  On 5/17/2019 at 8:20 AM, ValDes said:

 

Hey there

Please keep in mind your case has already been reviewed and processed by the AskGamblers complaints Team.  Link below: 

Fantasino Casino - Withdrawals not working

Strongly encourage you from refraining of further public discussions and focus on your AGCCS case instead by providing adequate assistance, information and evidence when and if necessary or requested. More about how to use AGCCS could be found here. 

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I understand that but I started the forum post beforehand just to see if anyone else was having similar problems. The complaint I made was a last resort. I'm only responding to posts on here, rather than adding 

[ValDes]

Sure, fully understand that, no worries. Was just mentioning specific complaints related details must be commented within the case itself, that's all.