stegee82 Posted May 15, 2019 Share Posted May 15, 2019 Is anyone else having trouble withdrawing from fantasino? I've been trying since Monday to withdraw but keep getting told theres an IT problem. Deposits are working fine unsurprisingly. I just think it's really unprofessional that they haven't emailed people to let them know. Now being told it could be several days before withdrawals are back up and running Quote Link to comment Share on other sites More sharing options...
peca92 Posted May 15, 2019 Share Posted May 15, 2019 Similar thing happened to me on another casino,I had to wait for a week before they eventually paid me... Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted May 15, 2019 Share Posted May 15, 2019 10 hours ago, stegee82 said: Is anyone else having trouble withdrawing from fantasino? I've been trying since Monday to withdraw but keep getting told theres an IT problem. Deposits are working fine unsurprisingly. I just think it's really unprofessional that they haven't emailed people to Let them know. Now being told it could be several days before withdrawals are back up and running This is a pretty trusted casino, I can't imagine you would have any further problems once their IT issues has been resolved. How much is your withdrawal for? Quote Link to comment Share on other sites More sharing options...
stegee82 Posted May 15, 2019 Author Share Posted May 15, 2019 49 minutes ago, cocopop3011 said: This is a pretty trusted casino, I can't imagine you would have any further problems once their IT issues has been resolved. How much is your withdrawal for? That's the thing. I've never had an issue before but it's the lack of information. It's for £2000 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted May 16, 2019 Share Posted May 16, 2019 15 hours ago, stegee82 said: That's the thing. I've never had an issue before but it's the lack of information. It's for £2000 Is it just an issue with one withdrawal method then or all of them? Quote Link to comment Share on other sites More sharing options...
stegee82 Posted May 16, 2019 Author Share Posted May 16, 2019 1 hour ago, cocopop3011 said: Is it just an issue with one withdrawal method then or all of them? All of them, driving me mad Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted May 16, 2019 Share Posted May 16, 2019 7 hours ago, stegee82 said: All of them, driving me mad Then maybe if you think they are stalling your withdrawal you should open a complaint here at AskGamblers , if you blieve you've exhausted all your options already at the casino. AskGamblers Casino complaints Service Quote Link to comment Share on other sites More sharing options...
ValDes Posted May 17, 2019 Share Posted May 17, 2019 On 5/16/2019 at 1:06 AM, stegee82 said: That's the thing. I've never had an issue before but it's the lack of information. It's for £2000 17 hours ago, stegee82 said: All of them, driving me mad Hey there Please keep in mind your case has already been reviewed and processed by the AskGamblers Complaints Team. Link below: Fantasino Casino - Withdrawals not working Strongly encourage you from refraining of further public discussions and focus on your AGCCS case instead by providing adequate assistance, information and evidence when and if necessary or requested. More about how to use AGCCS could be found here. Quote Link to comment Share on other sites More sharing options...
stegee82 Posted May 17, 2019 Author Share Posted May 17, 2019 58 minutes ago, ValDes said: Hey there Please keep in mind your case has already been reviewed and processed by the AskGamblers complaints Team. Link below: Fantasino Casino - Withdrawals not working Strongly encourage you from refraining of further public discussions and focus on your AGCCS case instead by providing adequate assistance, information and evidence when and if necessary or requested. More about how to use AGCCS could be found here. I understand that but I started the forum post beforehand just to see if anyone else was having similar problems. The complaint I made was a last resort. I'm only responding to posts on here, rather than adding Quote Link to comment Share on other sites More sharing options...
ValDes Posted May 17, 2019 Share Posted May 17, 2019 Sure, fully understand that, no worries. Was just mentioning specific complaints related details must be commented within the case itself, that's all. Quote Link to comment Share on other sites More sharing options...
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