Closed account withdrawal

[Jeremy9]

Hello!

I managed to lose all of my money on casinos, however I had balance of 10 000€ on other casino account and I got scared that I will lose it all so I wanted to close that account due to gambling addiction. The balance is now on my locked account and I asked for a withdrawal on e-mail; they said that they will process the withdrawal and closed my account. Has anybody else done this, how did the casino react and how fast did you got the money? How do casinoes proceed with this kind of situations? This is the only money left and I hope they can get it to me asap.

Regards gambling addict trying to recover.

[ValDes]

Hey there, 

First and most important, considering  your admittance I would use the occasion and suggest you to take a look at one of our old but gold guides - SOS, I am addicted to gambling - what to do?

Furthermore, depending on the casino licensing regime and reputation you could expect everything, literally... From getting your payment/s delayed  with all possible tricks to stall  to being paid in a timely fashion and without any issues. In short, we need a lot more details and info to be able to assist accordingly. 

Good luck anyway! :

[Jeremy9]

17 minutes ago, ValDes said:

Hey there, 

First and most important, considering  your admittance I would use the occasion and suggest you to take a look at one of our old but gold guides - SOS, I am addicted to gambling - what to do?

Furthermore, depending on the casino licensing regime and reputation you could expect everything, literally... From getting your payment/s delayed  with all possible tricks to stall  to being paid in a timely fashion and without any issues. In short, we need a lot more details and info to be able to assist accordingly. 

Good luck anyway! :

Thank you for your reply, I appreciate that you care I will take a look of that.

 

More info; the casino has uk gambling commission license and its operated by nektan limited casinos. Casino name: royal bets 

[ValDes]

Okay, thanks for sharing more details. Considering their licence I believe there's nothing you should worry about unless there are some previous self-exclusions with other Nektan casinos involved.  

[cocopop3011]

14 hours ago, Jerektio12 said:

Thank you for your reply, I appreciate that you care I will take a look of that.

 

More info; the casino has uk gambling commission license and its operated by nektan limited casinos. Casino name: royal bets 

Yep I completely agree with Valdes' comment above. I haven't played at this one myself but I do know it. I think you're in safe hands, providing you have kept to their terms and conditions too of course. Out of interest, how long have you been waiting?