ValDes Posted March 26, 2019 Posted March 26, 2019 Your case has just been reviewed and processed. Campeonbet Casino - Responsible Gambling limit didn't trigger, allowing a loss of almost €3,000 Please make sure to follow strictly all AGCCS Terms and Guidelines. Good luck! cocopop3011 and Slot_lover 1 1 Quote
cocopop3011 Posted March 26, 2019 Posted March 26, 2019 Good luck with your complaint! Slot_lover 1 Quote
Slot_lover Posted April 1, 2019 Author Posted April 1, 2019 On 3/26/2019 at 10:58 PM, cocopop3011 said: Good luck with your complaint! They didnt even answer the complaint at all. Complaint is now apparently closed with "unresolved" status. They have not approved my last request, which is now pending since 23rd of March. I dont know whether I will get back my rest of the balance of 3000 Euro. The worst casino experience of my life so far. cocopop3011 1 Quote
cocopop3011 Posted April 1, 2019 Posted April 1, 2019 Wow! That is really dissappoining from this brand I have to be honest! Quote
ValDes Posted April 2, 2019 Posted April 2, 2019 16 hours ago, Slot_lover said: They didnt even answer the complaint at all. Complaint is now apparently closed with "unresolved" status. They have not approved my last request, which is now pending since 23rd of March. I dont know whether I will get back my rest of the balance of 3000 Euro. The worst casino experience of my life so far. After forwarding your feedback to the relevant AG team, they contacted the relevant casino reps and as a result your case has been reopened yesterday. Sincerely hope they will use the second chance more wisely this time and you will receive the required level of cooperation and assistance on behalf Campeonbet team. Slot_lover 1 Quote
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