ValDes Posted March 26, 2019 Share Posted March 26, 2019 Your case has just been reviewed and processed. Campeonbet Casino - Responsible Gambling limit didn't trigger, allowing a loss of almost €3,000 Please make sure to follow strictly all AGCCS Terms and Guidelines. Good luck! cocopop3011 and Slot_lover 1 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted March 26, 2019 Share Posted March 26, 2019 Good luck with your complaint! Slot_lover 1 Quote Link to comment Share on other sites More sharing options...
Slot_lover Posted April 1, 2019 Author Share Posted April 1, 2019 On 3/26/2019 at 10:58 PM, cocopop3011 said: Good luck with your complaint! They didnt even answer the complaint at all. Complaint is now apparently closed with "unresolved" status. They have not approved my last request, which is now pending since 23rd of March. I dont know whether I will get back my rest of the balance of 3000 Euro. The worst casino experience of my life so far. cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 1, 2019 Share Posted April 1, 2019 Wow! That is really dissappoining from this brand I have to be honest! Quote Link to comment Share on other sites More sharing options...
ValDes Posted April 2, 2019 Share Posted April 2, 2019 16 hours ago, Slot_lover said: They didnt even answer the complaint at all. Complaint is now apparently closed with "unresolved" status. They have not approved my last request, which is now pending since 23rd of March. I dont know whether I will get back my rest of the balance of 3000 Euro. The worst casino experience of my life so far. After forwarding your feedback to the relevant AG team, they contacted the relevant casino reps and as a result your case has been reopened yesterday. Sincerely hope they will use the second chance more wisely this time and you will receive the required level of cooperation and assistance on behalf Campeonbet team. Slot_lover 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.