Casino group obiligations

[JIMMY BARRY]

Hi everyone

heres a query for your if I join several casinos all of which are run under the same parent company should my deposit limits, loss limits etc carry across all of them I.e. if I open casino account a and put on a £1000 weekly deposit limit and then open account b under the same parent company should my weekly deposit limit automatically be £1000?

[pinnit2015]

If from the U.K., this is the GC’s statement on it in their technical RT document: 

In addition:
i. limits may be implemented per customer, per account, or other means
ii. limits could also be implemented across all products or channels or for individual
products or channels. Where limits are also set across separate products it should be clear to customers using the facility that a limit will need to be set for each individuals product. For example, where a limit has been set for a specific game a customer should not be misled into assuming that the limit automatically applies to other products.
iii. financial limit facilities should be provided via a link on the home page
iv. facilities should be available on deposit pages/screens or via a link on these
pages/screens
v. where a customer sets simultaneous time frames, for example a daily deposit limit and
a weekly limit, the lowest limit should always apply. Therefore if a daily deposit limit of £10 and a weekly limit of £100 are both set then the maximum the system should allow to be deposited is £10 per day and £70 per week.

 

I’ve never really used so cant comment with any confidence: 

They don’t specify exactly if it applies to other casinos in the group : though I’d be surprised if it applies across casinos as per my other comment in another thread.

Reading it tho... all products (does this mean all casinos under the license? Or just games/casino/sports book ).

[pinnit2015]

If you check casino.com for example you’ll see that under their RG controls they explicitly state that ‘loss limits only apply to the brand that they were actioned’

 

[ValDes]

13 hours ago, JIMMY BARRY said:

Hi everyone

heres a query for your if I join several casinos all of which are run under the same parent company should my deposit limits, loss limits etc carry across all of them I.e. if I open casino account a and put on a £1000 weekly deposit limit and then open account b under the same parent company should my weekly deposit limit automatically be £1000?

Hello there and welcome to AskGamblers.

Like Mr PinniT has already wrote above, unlike Self-Exclusion, setting various deposit limits apply for the relevant brand only and usually doesn't have any impact over your accounts in other sister casinos. 

Hope the above helps, but in case you need further assistance don't hesitate asking. 

[Milojord23]

What are uk regulations and requirements for payouts to winners playing in canada? Is there any rules?