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Warning - Bonus Abuse


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Hola,

 

I'm not complaining as i've been informed that my withdrawal is on it's way but just to warn folks with any accounts with Caddell Groups:

 

In all my years gambling I've never been banned with any casino. This morning, after making a 400 quid withdrawal from a casino in the Caddell Group (White Hat Gaming) I received an email banning me due to bonus abuse.

 

Now I admit that it's a casinos prerogative who to do business with but this is such a vague term - i have taken various bonus offers across their casinos but as far as i can see there's nothing against that - in fact most of the terms talking about 'The Casino', not the group? I've also played without bonuses across these sites....

 

Anyway just be aware - i'm ware of it happening to others

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Hola,

 

I'm not complaining as i've been informed that my withdrawal is on it's way but just to warn folks with any accounts with Caddell Groups:

 

In all my years gambling I've never been banned with any casino. This morning, after making a 400 quid withdrawal from a casino in the Caddell Group (White Hat Gaming) I received an email banning me due to bonus abuse.

 

Now I admit that it's a casinos prerogative who to do business with but this is such a vague term - i have taken various bonus offers across their casinos but as far as i can see there's nothing against that - in fact most of the terms talking about 'The Casino', not the group? I've also played without bonuses across these sites....

 

Anyway just be aware - i'm ware of it happening to others

 

Did they tell you how exactly you abused their bonuses?

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Nope - I've asked them after they confirmed they'd sent me the 400 withdrawal (tbc)-just quoted the general section 13 term- I've been depositing(without bonus) frequently at Miami Dice so i've never had any issues with the group. The only thing i can think is that if i get an offer across the 3 sites i would take maybe one of these - plus there's nothing in their terms that really says what it means. It's a bit daft but tbh i'll just go elsewhere.

 

Few threads on another site that show people have the same issues so if anyone on here is a member of more than one of these sites under their brand, be very very wary if you take bonus's. 

 

I'm the first to say read the terms and conditions but honestly there's no rhyme nor reason!

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