Unpaid winnings by 1xbet

[yantidia40]

I kindly request that you process the payment / credit the funds immediately and provide a written response with a case number within 7 days.

This complaint is submitted in good faith and within the required timeframe. I reserve the right to escalate this matter to the Curaçao Gaming Authority (license OGL/2024/1262/0493) and other relevant bodies if no satisfactory resolution is provided.

[cocopop3011]

2 hours ago, yantidia40 said:

I kindly request that you process the payment / credit the funds immediately and provide a written response with a case number within 7 days.

This complaint is submitted in good faith and within the required timeframe. I reserve the right to escalate this matter to the Curaçao Gaming Authority (license OGL/2024/1262/0493) and other relevant bodies if no satisfactory resolution is provided.

Hi, sorry I’m not what exactly you want us to help you with in the forum? 

[Afi4wins]

The screenshot shows that the account has been locked until yesterday, 25th Oct, so it should be accessible today.

@yantidia40 So, is your account accessible now or still locked?

Also, can you explain why your account was locked? What reasons did the casino gave?