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Posted

Morning

 

I didn't read anything bad about this casino, joined last week but only deposited about 4 hours ago, went too play and it says that uk players are not allowed? I can only see that the us is restricted and countries where gambling is illegal, but when I try and select a game it just says they have detected I'm in England and I'm not allowed? I have emailed them and requested a call back too but not heard anything yet, but has only been 4 hours ! Anyone else had an issue or know of the issue?

Posted

Morning

 

I didn't read anything bad about this casino, joined last week but only deposited about 4 hours ago, went too play and it says that uk players are not allowed? I can only see that the us is restricted and countries where gambling is illegal, but when I try and select a game it just says they have detected I'm in England and I'm not allowed? I have emailed them and requested a call back too but not heard anything yet, but has only been 4 hours ! Anyone else had an issue or know of the issue?

 

I haven't played at this casino in a long time but I still receive emails from them I'm not sure whether or not they were effected by the new licensing laws. Once you've received a reply can you let me know so I can get our review here updated accordingly please.

 

I've tried to check on their live chat but it doesn't seem to be open at the moment.

Posted

Hi, still no reply but worked out that that the majority of games cannot be played, play and go is ok but the rest not, so a bit annoyed that! No where did it say I would not be able too play all the slots, and certainly would have deposited else where if I knew I would be restricted from net ent and micro gaming, but once I get an official reply I will let you know just in case it's a hiccup or something

Posted

Hi, still no reply but worked out that that the majority of games cannot be played, play and go is ok but the rest not, so a bit annoyed that! No where did it say I would not be able too play all the slots, and certainly would have deposited else where if I knew I would be restricted from net ent and micro gaming, but once I get an official reply I will let you know just in case it's a hiccup or something

 

Thanks aer!

Posted

Ouch, that's a horrible situation to find yourself in after depositing. Software Providers are quite careful now (the big names certainly) not to allow their games to be played by UK folks at a casino that is not UK licensed because the regulators policy is to block the software at ALL casinos if it is found in use at a single unlicensed site.

 

I would get your funds withdrawn ASAP and play elsewhere.

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