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Posted

Currently, the legal framework in Curacao is being completely renovated, and operators are working on improving their dispute resolution processes, in line with new requirements.

Does anyone have any insight on an estimated timeframe of when the ADR requirement in Curacao becomes mandatory? I was told in July that it should happen in the coming weeks. Once this does become mandatory, If i have a complaint accepted and opened by an ADR (CADRE) Will the casino i made the complaint against (Bitstarz) be required to respond and resolve the complaint?

 

Any information would be helpful

 

Thanks

Posted

@c.sidener1 Hi there and welcome to the forum.

Hopefully someone with the right knowledge can give some comments here for you.

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