Blackjax Posted 5 hours ago Posted 5 hours ago 5 minutes ago, meanuuu said: And the note is not opening Are you logged in on the main site? Quote
meanuuu Posted 5 hours ago Author Posted 5 hours ago 10 minutes ago, Blackjax said: Wallet? I mean dafabet account Quote
meanuuu Posted 5 hours ago Author Posted 5 hours ago 8 minutes ago, Blackjax said: Are you logged in on the main site? Yes absolutely, I am clicking on note but it's not opening Where else i can see it? Right now I am seeing it on notification icon Quote
meanuuu Posted 5 hours ago Author Posted 5 hours ago 17 minutes ago, meanuuu said: Yes absolutely, I am clicking on note but it's not opening Where else i can see it? Right now I am seeing it on notification icon It was email private note, regarding the complaint I file I thought i recieved private note from dafabet side, It was from ask gamblers team, they asked for more details Quote
Afi4wins Posted 5 hours ago Posted 5 hours ago This seems like a stolen deposit case to me...but hope not! Quote
meanuuu Posted 4 hours ago Author Posted 4 hours ago 1 hour ago, Afi4wins said: This seems like a stolen deposit case to me...but hope not! Like how? I haven't shared deposit details anywhere Please tell me what to do Quote
Afi4wins Posted 4 hours ago Posted 4 hours ago Just now, meanuuu said: Like how? I haven't shared deposit details anywhere Please tell me what to do Money can be stolen or redirected into another account by capable hackers! Sometimes, it can even be by one of the casino staff doing it, but I'm not accusing anything for now. There's nothing you can do but to try and get some professional help to investigate your case...maybe an ADR provider. Quote
meanuuu Posted 3 hours ago Author Posted 3 hours ago 1 hour ago, Afi4wins said: Money can be stolen or redirected into another account by capable hackers! Sometimes, it can even be by one of the casino staff doing it, but I'm not accusing anything for now. There's nothing you can do but to try and get some professional help to investigate your case...maybe an ADR provider. ADR provider? What is it? And how to get help from them? Please tell me sir, I really need this deposit at the moment Quote
meanuuu Posted 2 hours ago Author Posted 2 hours ago My complaint just got published but they didn't hide all internal details like UTR number and all, which I have mentioned in mail to them Does anyone can miss use it to get my deposit in their account? Please tell me, i don't have any idea And also tell me what to do, I am completely new to these things Quote
Blackjax Posted 2 hours ago Posted 2 hours ago It doesn't matter. Nobody can steal anything from Utr number. Stay calm. All your sensitive details will be hidden. Quote
Afi4wins Posted 1 hour ago Posted 1 hour ago @meanuuu ADR stands for Alternative Dispute Resolution ... these are legal companies that offer assistance to anyone seeking an alternative way of getting a resolution to their dispute in question. I don't know if there's an ADR Provider stated in Dafabet's T&C, but if there is one, you can then refer your case to that provider. Or else, just stick with AGCCS for the time being. Quote
Blackjax Posted 1 hour ago Posted 1 hour ago @meanuuu if you receive any Private message from someone pretending to be from the casino and if they ask you for money please report here. Also since your complaint has been accepted do not discuss this matter here until the case ends. Quote
meanuuu Posted 54 minutes ago Author Posted 54 minutes ago 11 minutes ago, Blackjax said: @meanuuu if you receive any Private message from someone pretending to be from the casino and if they ask you for money please report here. Also since your complaint has been accepted do not discuss this matter here until the case ends. Okay, thank you Quote
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