Withdrawal still not received

[chelsea0202]

I won £720 on playgrand casino last Wednesday so I withdrew my winnings to then receive an email asking for my bank address IBAN and Swift code, I emailed this straight away to then get no reply nothing so I went onto the live chat for them to tell me it’s with the right team just wait for them to see if, it’s absolutely ridiculous they’re very quick to take money from me but when it comes to paying it out it’s like getting blood from a stone, I have now closed my account and waiting to see if I receive my money, I would avoid these at all cost they do not like to pay out any winnings as ive seen so many complaints for this company