RLT Posted July 23 Posted July 23 This post was recognized by Afi4wins! RLT was awarded the badge 'New Member Points' and 100 points. Hello - my complaint was rejected due to the online casino not being listed on dropdown menu to lodge a choose from. However, many complaints are shown as being resolved for other users. So what name needs to be chosen on the complaint form, in order for me to receive help. Afi4wins and cocopop3011 2 Quote
Afi4wins Posted July 23 Posted July 23 @RLT Hi there and wlcome to the forum. Unfortunately, I couldn't find Ruby Slots casino anywhere at Askgamblers. If it is not listed, then I'm afraid you are not able to submit your complaint using the AGCCS facility. You will need to use the casino's ADR provider, if provided, or complain directly to the Licensing Authority. Quote
cocopop3011 Posted July 23 Posted July 23 5 hours ago, RLT said: Hello - my complaint was rejected due to the online casino not being listed on dropdown menu to lodge a choose from. However, many complaints are shown as being resolved for other users. So what name needs to be chosen on the complaint form, in order for me to receive help. As Afi stated above, we cannot accept complaints that are not listed on the site unfortunately. we can try and help you in there forum though. What is the issue please? Quote
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