Octoplsy issue

[phoebepip]

Super grand link express game - has anyone had issues re the Jackpot Hunt, and it not working?  Thanks

[Afi4wins]

@phoebepip Hi there and welcome to the forum.

Have you tried using the links available via Google search, or any other search engine?

[cocopop3011]

9 hours ago, phoebepip said:

Super grand link express game - has anyone had issues re the Jackpot Hunt, and it not working?  Thanks

Have you also asked the casino why it's not working?

[marvin225]

try reaching out their support or join their community to check 

[Jack_art]

10 hours ago, phoebepip said:

Super grand link express game - has anyone had issues re the Jackpot Hunt, and it not working?  Thanks

I haven’t had that exact issue, but if Jackpot Hunt isn’t triggering/loading properly I’d first check whether it works in another casino or demo version. If it only fails at one casino, it’s probably something they need to escalate to the provider. I’d send support a screenshot/video, time of the session, game name, and device/browser info so they can’t just give the usual “clear cache” answer.

[phoebepip]

Hi thanks did the clear cache waiting in response from technical