Stargames blocked account and dont send me money

[fb_1693250947606364]

I won 780 euro. They blocked my account and saying u got a multiacoount. We back u ur deposit 50 euro. Pls help me i dont got multiaccount. We play in my laptop more people. That is not legit. Stargames like my upload money but dont like payments. Pls help me. Sorry for my bad english

[ValDes]

I won 780 euro. They blocked my account and saying u got a multiacoount. We back u ur deposit 50 euro. Pls help me i dont got multiaccount. We play in my laptop more people. That is not legit. Stargames like my upload money but dont like payments. Pls help me. Sorry for my bad english

 

Sorry to be the bad messenger here, but in my opinion, you are fighting a lost cause here. No online casino would allow registering, claiming bonuses and playing from one and the same PC, laptop or any other device, simply because it means you are accessing the casino page from one and the same IP and all the accounts registered there would have that IP address. And since this is a pretty common casino rule, you have no other option but to accept their decision, learn from your mistake and move on.   

[fb_1693250947606364]

No! They blocking acc when u won. When u upload money on one account 2nd account, 100th account they dont block. Dat legit?

[cocopop3011]

No! They blocking acc when u won. When u upload money on one account 2nd account, 100th account they dont block. Dat legit?

 

They've blocked it because you won because this is when they carry out verification checks, so when you requested a withdrawal they check for multiple accounts.

 

Has someone else signed up from your laptop in their name? If this is the case what you should have done is check with the casino first that they allow this;

[ValDes]

No! They blocking acc when u won. When u upload money on one account 2nd account, 100th account they dont block. Dat legit?

 

Although the casino is not obliged to refund deposits done with the account in breach of their terms, this is in fact a common industry practice and you could request them to refund your last deposit, the deposit with which you generated your winnings.