Johnnygotthebone Posted March 21, 2016 Share Posted March 21, 2016 If u distribute milk as a living and one of your stores that u serve allows the milk to expire and sell it cheaper, u would cut them off. If u sell clothing and the store decides to copy your product and sell it 25% cheaper even though they still buy your stuff, I would cut them off. Why does netent and company not cut off dishonest casinos? Casinos that literally have no support, bonus terms to steal your money, casinos that take forever to pay etc.... Netent and company serve thousands of casinos. Why is there not a mandatory ethic that needs to be followed? I understand it's difficult but there should be a hotline or something to report suspicious activity. It's real money we are playing with. If a brick and mortar casino was manipulating IGT games, not paying people or anything thing unethical like getting people drunk to play in Vegas. I guarantee u there would be 10 inspectors there in minutes. These casinos are licences???? Exactly what does that mean??? That they can accept visa??? Online casino licences are worthless imho. Is there anywhere to actually have a provider examine casino etiquette? Afi4wins 1 Quote Link to comment Share on other sites More sharing options...
hajnrih Posted March 22, 2016 Share Posted March 22, 2016 If u distribute milk as a living and one of your stores that u serve allows the milk to expire and sell it cheaper, u would cut them off. If u sell clothing and the store decides to copy your product and sell it 25% cheaper even though they still buy your stuff, I would cut them off. Why does netent and company not cut off dishonest casinos? Casinos that literally have no support, bonus terms to steal your money, casinos that take forever to pay etc.... Netent and company serve thousands of casinos. Why is there not a mandatory ethic that needs to be followed? I understand it's difficult but there should be a hotline or something to report suspicious activity. It's real money we are playing with. If a brick and mortar casino was manipulating IGT games, not paying people or anything thing unethical like getting people drunk to play in Vegas. I guarantee u there would be 10 inspectors there in minutes. These casinos are licences???? Exactly what does that mean??? That they can accept visa??? Online casino licences are worthless imho. Is there anywhere to actually have a provider examine casino etiquette? After I learned a few things and saw a few things lately about online casinos I can only tell you gamble in a few good Playtech and Novamatic casinos. Everything else is worthless... Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 After I learned a few things and saw a few things lately about online casinos I can only tell you gamble in a few good Playtech and Novamatic casinos. Everything else is worthless... I must disagree with that statement, there are many good online casinos that respect it's players, the problem is, there are many that do not, and the providers keep letting those dishonest or unethical casinos carry their games even after hundreds of complaints, I do not understand why the providers are allowing certain casinos to carry their games, I will not give any examples because I don't want to get banned but believe me, there are enough the reality is that there are many deceiving and dishonest and unethical casinos carrying netent games. And many other big providers as well. If a casino is a buffer to the providers servers the. Shouldn't the provider bare some responsibility when a casino behaves in a manner that is not up to standard? I understand there is thousands of dishonest players cheating bonuses etc.... But for every one person who is a cheat there is 10000 honest players. I feel like I am unprotected. Netent and company does not care. They don't. Example..... My current 1400 withdrawal has been pending since Friday. 5 days. They won't even allow me to deposit until it's processed or canceled which is what they want. They have responded with the same lame response"we forwarded your info to the payments" Netent and company should have a policy that is firm. PROCESS PAYMENT FOR YOUR PLAYER WITHIN 48 HOURS or you will lose our games! There needs to be a movement started by people. A licence means absolutely nothing. Not even from the UK. NOTHING. PROVIDERS need to set standards. Approve bonus policies. Verify a casinos payout times, have a hot line. Listen to its players. I found a nice casino here. IRONMAN CASINO PLAYTECH. Looks perfect. But I will not open account because I have no faith in them. None. If I knew PLAYTECH had set certain rules and were firm, deposit would have been done without hesitation. But what goes on in my head..... Uhmmmmm new casino....if I win I'll probably get paid in 2 weeks and maybe I'll be subject to a 90 day verification for security reasons(casino scam!). partyhummel 1 Quote Link to comment Share on other sites More sharing options...
hajnrih Posted March 22, 2016 Share Posted March 22, 2016 I must disagree with that statement, there are many good online casinos that respect it's players, the problem is, there are many that do not, and the providers keep letting those dishonest or unethical casinos carry their games even after hundreds of complaints, I do not understand why the providers are allowing certain casinos to carry their games, I will not give any examples because I don't want to get banned but believe me, there are enough the reality is that there are many deceiving and dishonest and unethical casinos carrying netent games. And many other big providers as well. If a casino is a buffer to the providers servers the. Shouldn't the provider bare some responsibility when a casino behaves in a manner that is not up to standard? I understand there is thousands of dishonest players cheating bonuses etc.... But for every one person who is a cheat there is 10000 honest players. I feel like I am unprotected. Netent and company does not care. They don't. Example..... My current 1400 withdrawal has been pending since Friday. 5 days. They won't even allow me to deposit until it's processed or canceled which is what they want. They have responded with the same lame response"we forwarded your info to the payments" Netent and company should have a policy that is firm. PROCESS PAYMENT FOR YOUR PLAYER WITHIN 48 HOURS or you will lose our games! There needs to be a movement started by people. A licence means absolutely nothing. Not even from the UK. NOTHING. PROVIDERS need to set standards. Approve bonus policies. Verify a casinos payout times, have a hot line. Listen to its players. I found a nice casino here. IRONMAN CASINO PLAYTECH. Looks perfect. But I will not open account because I have no faith in them. None. If I knew PLAYTECH had set certain rules and were firm, deposit would have been done without hesitation. But what goes on in my head..... Uhmmmmm new casino....if I win I'll probably get paid in 2 weeks and maybe I'll be subject to a 90 day verification for security reasons(casino scam!). Every casino operator pays a certain amount of money for the software package. This also goes for the casino licence. From there on do as you please. Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 Every casino operator pays a certain amount of money for the software package. This also goes for the casino licence. From there on do as you please. That's where he problem is. When we play we log into CASINO And then are buffered into NETENT(eg) servers. Netent is providing the game through a third party if I am not mistake. Third party should be verified by any provider. What if I I went to the KHANAWAKEE GAMING COMMISSION in my area. Paid 2500 for a licence and then arranged a deal with NETENT to carry games. It's done. No? I am a casino. That's it! No disrespect to KHANAWAKEE but they are not far from me lol Point is, NETENT COULDNT care less. As long as they make money. They don't care about its players. Every matrix owns dozens of casinos. If u email them, about an issue with next casino(eg) they will look into it 100%! But NETENT couldn't care less. Actually. All providers couldn't care less. Trust me, I have sent a thousand emails I. The past to many providers. The only one that answered was QUICKSPIN asking me several questions. Every casino should be not only verified for its RTP but should have its policies reviewed and tested. I mean for the love of God there is a casino that has a policy where u can only cash out 6x your deposit (no bonus). That's theft! U deposit 50 and take no bonus and with 1000 they steal 700 bucks! That's not right. partyhummel 1 Quote Link to comment Share on other sites More sharing options...
hajnrih Posted March 22, 2016 Share Posted March 22, 2016 That's where he problem is. When we play we log into CASINO And then are buffered into NETENT(eg) servers. Netent is providing the game through a third party if I am not mistake. Third party should be verified by any provider. What if I I went to the KHANAWAKEE GAMING COMMISSION in my area. Paid 2500 for a licence and then arranged a deal with NETENT to carry games. It's done. No? I am a casino. That's it! No disrespect to KHANAWAKEE but they are not far from me lol Point is, NETENT COULDNT care less. As long as they make money. They don't care about its players. Every matrix owns dozens of casinos. If u email them, about an issue with next casino(eg) they will look into it 100%! But NETENT couldn't care less. Actually. All providers couldn't care less. Trust me, I have sent a thousand emails I. The past to many providers. The only one that answered was QUICKSPIN asking me several questions. Every casino should be not only verified for its RTP but should have its policies reviewed and tested. I mean for the love of God there is a casino that has a policy where u can only cash out 6x your deposit (no bonus). That's theft! U deposit 50 and take no bonus and with 1000 they steal 700 bucks! That's not right. Like I said it's up to the casino to arrange the terms, but the license providers should be able to set some basic standards at least. This way it's a jungle. Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 Some standards would be better than no standards. We worried about a casinos RTP in the past?? What a waste of time. Is all random directly from the provider. RTP IS not the casino, it's the provider. Ethics and integrity and honesty need to be scrutinized directly from all providers. Just like a brick and mortar casino. Some PLAYTECH casinos don't even tell u that if u win a 5 million dollar jackpot, I will get 10k a month! partyhummel 1 Quote Link to comment Share on other sites More sharing options...
hajnrih Posted March 22, 2016 Share Posted March 22, 2016 Some standards would be better than no standards. We worried about a casinos RTP in the past?? What a waste of time. Is all random directly from the provider. RTP IS not the casino, it's the provider. Ethics and integrity and honesty need to be scrutinized directly from all providers. Just like a brick and mortar casino. Some PLAYTECH casinos don't even tell u that if u win a 5 million dollar jackpot, I will get 10k a month! Playtech has a lot of bad apples in the basket but those that are really good casinos are the best when it comes to games payout. Microgaming and especially Netent will kill your balance a number of times without awarding a decent win. Novamatic games when they pay they really pay big. By the way Playtech is the most expensive software to have in a casino. Full games package and monthly fees for the games. Afi4wins 1 Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 The issue here is not RTP ISSUE IS INTEGRITY AND HONESTY AND ETHICAL BEHAVIOUR. RTP and all that other stuff is the same everywhere. Casinos misleading and deceiving players with support, bonus terms etc.... Is what is wrong because providers don't care. Uhmmmm??? NETENT????? We are playing your games. A little protection would be the right thing. Shut down casinos that don't meet industry standards. Quote Link to comment Share on other sites More sharing options...
Princessamidala Posted March 22, 2016 Share Posted March 22, 2016 While I enjoyed your comparisons, I don't think any of them are directly applicable. I see it as something like this. Netent has a solid product, they sell it to second parties who then offer the product (the games) to third parties (us). If Netent is the product, the casinos are the commercial store we go to. You don't want the store to have dirty windows, poor customer service, and slow check-out lines. I don't think it's Netent's responsibility to make the changes to the T&C or CS of the casinos we choose to play at. Who should we point the finger at? partyhummel and Afi4wins 2 Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted March 22, 2016 Share Posted March 22, 2016 While I enjoyed your comparisons, I don't think any of them are directly applicable. I see it as something like this. Netent has a solid product, they sell it to second parties who then offer the product (the games) to third parties (us). If Netent is the product, the casinos are the commercial store we go to. You don't want the store to have dirty windows, poor customer service, and slow check-out lines. I don't think it's Netent's responsibility to make the changes to the T&C or CS of the casinos we choose to play at. Who should we point the finger at? Good points there Princess, but I agree with you only on certain points. Lets look at it in another perspective. Mercedes and BMW products (automobiles). I could include Rolls Royce, Lamborghini and a few other names, but those are real exclusives products, not for everyone. Not any dealer can sell Mercedes or BMW automobiles. They have very stringent requirements that dealers must meet, or be disqualified to be dealers. Unlike common automobiles, almost any dealer can sell them. That what makes such products stand out amongst the best in the market. Every aspect of the product, sales and after sales services are controlled and regulated. If any such dealer does not perform to the stipulated standards, they stand to lose their rights to sell those products and may even be disqualified to be their dealer. If only software providers can stipulate and implement such ethics! No, I don't think they will, or even care to do. Money, money, money, as ABBA used to say, is all they can think of. You wanna market my product? Sure, no big deal! Just pay up and its all yours! Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted March 22, 2016 Share Posted March 22, 2016 Oh, one more thing... A casino may have a license to operate a gambling establishment, but without the 'Dealership Rights' of any good software products, what the heck can they offer to customers???! Beautiful Live Dealers? Yeah, right...that would only lead to businesses other than gambling! Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 That bmw example nails it. Exactly what I mean Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 I've become a VIP at a play at the casino with in a few days, I made a lot of money, I cashed out thousands from minimal deposits I will mention the name but I think you all know While I was playing, certain bonus is that in trigger we're talking about a measly €80 in payouts which is what I estimate it would've paid, the end result was, the casino failed to take responsibility because they have to reset the game and I lost what was supposed to be paid, I have not made a deposit there been over 10 days, I don't trust them if I was able to contact play tech, and they want to rectify the problem and I want to got my measly €80, I would continue to play over there. They lost a player, All because of a bonus that did not trigger and another bonus that froze, for a measly €80, when you don't trust the casino, there's nothing more to say The funny thing is, I even sent them a video that was clear, if play Tech had a hotline or customer support for players, they would fix the problem and I would still be playing Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 While I enjoyed your comparisons, I don't think any of them are directly applicable. I see it as something like this. Netent has a solid product, they sell it to second parties who then offer the product (the games) to third parties (us). If Netent is the product, the casinos are the commercial store we go to. You don't want the store to have dirty windows, poor customer service, and slow check-out lines. I don't think it's Netent's responsibility to make the changes to the T&C or CS of the casinos we choose to play at. Who should we point the finger at? So what u r saying is if a BMW DEALER decides to change the original brakes of the car and sell them on eBay and replace the brakes with generic brand, BMW will not intervene? Netent is the provider. Casinos represent them by offering their product. Casinos need to follow a certain etiquette not to garnish the actual games. When a casino offers me a Netent game and I play with my real money and win 22k(eg), Netent is paying me through them. Correct? It's not casino who loses. It's Netent paying. Or deducting from what's owed. Why exactly does a casino have the right to stall and do dirty tricks avoiding a payout? No no no. A hot line directly to Netent and others needs to be set up. We are honest players and need protection. If I think u r protected by Malta gaming commission, think again. Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted March 22, 2016 Author Share Posted March 22, 2016 Dunno if it's worth anything but here is Malta gaming authority email address. I read some complaints and they do suspend casino activity when needed [email protected] Quote Link to comment Share on other sites More sharing options...
Princessamidala Posted March 23, 2016 Share Posted March 23, 2016 Good points there Princess, but I agree with you only on certain points. Lets look at it in another perspective. Mercedes and BMW products (automobiles). I could include Rolls Royce, Lamborghini and a few other names, but those are real exclusives products, not for everyone. Not any dealer can sell Mercedes or BMW automobiles. They have very stringent requirements that dealers must meet, or be disqualified to be dealers. Unlike common automobiles, almost any dealer can sell them. That what makes such products stand out amongst the best in the market. Every aspect of the product, sales and after sales services are controlled and regulated. If any such dealer does not perform to the stipulated standards, they stand to lose their rights to sell those products and may even be disqualified to be their dealer. If only software providers can stipulate and implement such ethics! No, I don't think they will, or even care to do. Money, money, money, as ABBA used to say, is all they can think of. You wanna market my product? Sure, no big deal! Just pay up and its all yours! Actually, I really like this example too. It does a good job of re-framing the argument Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted March 23, 2016 Share Posted March 23, 2016 Actually, I really like this example too. It does a good job of re-framing the argument Thank you Princess! Quote Link to comment Share on other sites More sharing options...
ValDes Posted March 23, 2016 Share Posted March 23, 2016 Why do providers allow dishonest casinos to carry their games... It's quite simple actually... Providers do what they are supposed to do, namely to design, create and sell great casino games. The rest, my dear Johnny, is the job which all these regulatory bodies are supposed to do. partyhummel 1 Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted March 23, 2016 Share Posted March 23, 2016 It's quite simple actually... Providers do what they are supposed to do, namely to design, create and sell great casino games. The rest, my dear Johnny, is the job which all these regulatory bodies are supposed to do. Well, as we very well know, those bodies are NOT doing a good job! If I'm the owner of Playtech, for example, I'd follow what Mercedes and BMW and Jaguars are doing. Stick to my rules and terms, or get kicked out! Just imagine, if there is ONLY 1 fully authorized casino to market Playtech games! A casino which sticks to the stipulated terms and rules 100% - product, sales and after sales services wise. Any complaint from any customer, the casino has to answer directly to Playtech! If any rules are broken, out goes that casino...another new one gets appointed! Can you imagine how many millions of customers that 1 casino will be having?! All Playtech players being flocked together into one single casino...imagine the revenue and profits that one casino can make!!! Sooner or later, other software providers and casinos will HAVE TO FOLLOW SUIT, in order to share that big big cake! MG will follow suit...then NetEnt...then all others...and we customers will finally get casinos that we can trust 100%, regardless of the software provider! The ideal gambling reality. Those regulating bodies, their jobs would be more like Inspectors of Licenses, policing the establishments for fraudulent activities, making sure that the terms of their licenses are adhered to 100%...bla...bla...bla... Hmmm...maybe I should be the President of Malta! Hahaha. Quote Link to comment Share on other sites More sharing options...
ValDes Posted March 23, 2016 Share Posted March 23, 2016 Well, as we very well know, those bodies are NOT doing a good job! <_> If I'm the owner of Playtech, for example, I'd follow what Mercedes and BMW and Jaguars are doing. Stick to my rules and terms, or get kicked out! Just imagine, if there is ONLY 1 fully authorized casino to market Playtech games! A casino which sticks to the stipulated terms and rules 100% - product, sales and after sales services wise. Any complaint from any customer, the casino has to answer directly to Playtech! If any rules are broken, out goes that casino...another new one gets appointed! Can you imagine how many millions of customers that 1 casino will be having?! All Playtech players being flocked together into one single casino...imagine the revenue and profits that one casino can make!!! Sooner or later, other software providers and casinos will HAVE TO FOLLOW SUIT, in order to share that big big cake! MG will follow suit...then NetEnt...then all others...and we customers will finally get casinos that we can trust 100%, regardless of the software provider! The ideal gambling reality. Those regulating bodies, their jobs would be more like Inspectors of Licenses, policing the establishments for fraudulent activities, making sure that the terms of their licenses are adhered to 100%...bla...bla...bla... Hmmm...maybe I should be the President of Malta! Hahaha. Man, what you are talking about is utopia and will never happen. Btw, I believe you could be a great 10th president of Malta. /https://en.wikipedia.org/wiki/Marie_Louise_Coleiro_Preca/ Afi4wins 1 Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted March 23, 2016 Share Posted March 23, 2016 Man, what you are talking about is utopia and will never happen. Btw, I believe you could be a great 10th president of Malta. /https://en.wikipedia.org/wiki/Marie_Louise_Coleiro_Preca/ Yes, indeed that's true mate. But if no one works on it, no progress would be made at all. Utopia will remain a distant forgotten dream. The world will go deeper and deeper into materialistic decay. Sooner or later, it'll be doomsday! ValDes 1 Quote Link to comment Share on other sites More sharing options...
ValDes Posted March 23, 2016 Share Posted March 23, 2016 Yes, indeed that's true mate. But if no one works on it, no progress would be made at all. Utopia will remain a distant forgotten dream. The world will go deeper and deeper into materialistic decay. Sooner or later, it'll be doomsday! Couldn't agree more! Unfortunately.... Quote Link to comment Share on other sites More sharing options...
Coolivert Posted March 23, 2016 Share Posted March 23, 2016 Why would software developers care about it? After all, when a given casino doesn't pay a player, usually the player tries to find another casino with that kind of game rather than looking for another game in the same casino. Quote Link to comment Share on other sites More sharing options...
Princessamidala Posted March 26, 2016 Share Posted March 26, 2016 Well, as we very well know, those bodies are NOT doing a good job! If I'm the owner of Playtech, for example, I'd follow what Mercedes and BMW and Jaguars are doing. Stick to my rules and terms, or get kicked out! Just imagine, if there is ONLY 1 fully authorized casino to market Playtech games! A casino which sticks to the stipulated terms and rules 100% - product, sales and after sales services wise. Any complaint from any customer, the casino has to answer directly to Playtech! If any rules are broken, out goes that casino...another new one gets appointed! Can you imagine how many millions of customers that 1 casino will be having?! All Playtech players being flocked together into one single casino...imagine the revenue and profits that one casino can make!!! Sooner or later, other software providers and casinos will HAVE TO FOLLOW SUIT, in order to share that big big cake! MG will follow suit...then NetEnt...then all others...and we customers will finally get casinos that we can trust 100%, regardless of the software provider! The ideal gambling reality. Those regulating bodies, their jobs would be more like Inspectors of Licenses, policing the establishments for fraudulent activities, making sure that the terms of their licenses are adhered to 100%...bla...bla...bla... Hmmm...maybe I should be the President of Malta! Hahaha. I would vote for you if that were a thing! You are an infinite pool of knowledge. All hail President of Malta!! ValDes and Afi4wins 2 Quote Link to comment Share on other sites More sharing options...
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