fb_1113615101984918 Posted January 16, 2016 Share Posted January 16, 2016 They don't want to pay out. I have wating 10 weks for widtrawl.I will NEVER use hello casino more. I was sending 50-60 mail before they was sending cash, abselute the worst casino I hxave tryied. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 16, 2016 Share Posted January 16, 2016 They don't want to pay out. I have wating 10 weks for widtrawl.I will NEVER use hello casino more. I was sending 50-60 mail before they was sending cash, abselute the worst casino I hxave tryied. Hello Daniel E and welcome to the forum. Sorry to hear your having problems with Hello Casino. Have you considered Submitting a complaint? Quote Link to comment Share on other sites More sharing options...
LeoDubbed Posted January 16, 2016 Share Posted January 16, 2016 Sorry to hear about you having problems with hello casino. Personally I don't have any trouble with this casino. They processed my withdrawal about 24 hours (including docs approval). Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted January 17, 2016 Share Posted January 17, 2016 I permanently closed account there a loooooooong time ago. Worst customer service on all their casinos. Awful! Quote Link to comment Share on other sites More sharing options...
hajnrih Posted January 17, 2016 Share Posted January 17, 2016 That's a bit strange. I have over 3000 euros in withdrawals from that group of casino and I always got paid. Care to share more details? Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted January 17, 2016 Share Posted January 17, 2016 They own more then one casino, the customer service is deplorable, I don't feel like explaining everything right now because I just don't want to start any trouble again Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 17, 2016 Share Posted January 17, 2016 That's a bit strange. I have over 3000 euros in withdrawals from that group of casino and I always got paid. Care to share more details? I too have had a withdrawal from this particular casino Quote Link to comment Share on other sites More sharing options...
ValDes Posted January 18, 2016 Share Posted January 18, 2016 They don't want to pay out. I have wating 10 weks for widtrawl.I will NEVER use hello casino more. I was sending 50-60 mail before they was sending cash, abselute the worst casino I hxave tryied. Hello Daniel and welcome to AskGamblers. First of all, sorry to hear about your withdrawal problems. As cocopop suggested above, feel free to take benefit from AskGamblers Complaints System and submit a complaint against them if you believe your rights were somehow infringed or casino did not follow their own procedures and time frames. Don't forget to read all the relevant complaints guidelines though as it could make the difference between an accepted and rejected complaint. Let us know if you need further assistance. Quote Link to comment Share on other sites More sharing options...
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