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Grand Reef Casino - Payment Received! ^_^


Afi4wins

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Hola and hello everyone!  :hi:

 

For regular readers who have been following my adventures...and misadventures too...it may not be that surprising to know that I have been waiting for my withdrawal claim at Grand Reef Casino to be paid since 24th September 2015...or to put it very precisely...since 43 days ago! Today, I finally received that long awaited payment...albeit a first instalment...but nothing more was said or mentioned about the remaining amount.

 

Happy in a way...for having some money in my wallet at long last...but very curious as to what is actually happening or going to happen to the unpaid balance, I then wrote an email to the casino's support team requesting for some clarification on the matter. As much as I had wanted to REALLY express my inner disappointments, I stayed cool and played cool, despite the smoke oozing out of my ears, hahaha.

 

Just a few hours later, this reply came in... 

 

 

 

Hi Afi, (name edited)

 

I trust that you are well…

 

Congratulations on your fantastic win! I am sure you must be thrilled and excited to be a winner at Grand Reef Casino, just as much as we are to have you on our winners list. With regards to your withdrawal, kindly be advised that we are currently experiencing technical difficulty clearing funds from our international bank account which has caused a delay in processing your total withdrawal, however we are working very hard to have this resolved in the quickest possible time. I am currently unable to determine when this issue will be resolved and I really don’t want you to wait any longer for your well-deserved winnings.

 

So in order to avoid any further delays and get your winnings off to you as soon as possible, I have managed to schedule weekly payments of USD1125.00 to your account. The first payment was processed today and you will receive another every week moving forward. Please accept this as a temporary solution in order for us to swiftly get your winnings to you. However, should I have this issue resolved sooner, I will ensure that all funds outstanding on your account are processed to you immediately. Thank you for all your patience and understanding at this time and please feel free to chat to me should you require any further information.

 

Kind Regards

Riley

 

Casino Pitboss

 

 

 

Aaaah...what a relief that was for me! First instalment is already in my Neteller...with 3 more coming, one a week, and I'll soon have my full $4,500 by then. Needless to say, I then wrote back to the Pitboss, Riley, thanking him for all his assistance and his good gestures. Once again, thank you Riley! You're a marvelous Pitboss!  :good: 

 

Not forgetting, Rochelle, the Live Support Host, who just 2 days ago promised to me that she would do everything she could to resolve this delay. Thank you Rochelle! You have kept your promise! Superb customer service from her!  :good:

 

Last but not least, Tsvetan, my Dedicated VIP Manager (Neteller) who has shown real dedication in resolving this issue too. Hardly 24 hours ago I passed him all my account details and positive results are already evident! Thank you too Tsvetan! You have shown to me how reliable and secure NETELLER is and can be...and what a Dedicated Manager can really do for his VIP client/customer!

 

This thread is my way of saying THANK YOU to these 3 beautiful people...and to reassure others that delays in payment does not automatically mean rogueness or crookedness of any casino...specifically...PLAYTECH casino.  :hi: 

 

Now I can go back to being my usual self...hehehe.  :lol:

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So glad to know that a positive outcome of this so long awaited payment is now possible! It was about time, after all 40+ days for a payment /even as big as yours/ should not be a problem for a serious casino... 

 

Anyways, what really matters is that your hands are untied now and that you will soon flood the winner screenshots thread with another awesome set of insane wins! Go get them, Afi! Go Go GO!  :clapping:  :clapping:  :clapping:

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So glad to know that a positive outcome of this so long awaited payment is now possible! It was about time, after all 40+ days for a payment /even as big as yours/ should not be a problem for a serious casino... 

 

Anyways, what really matters is that your hands are untied now and that you will soon flood the winner screenshots thread with another awesome set of insane wins! Go get them, Afi! Go Go GO!  :clapping:  :clapping:  :clapping:

 

Thank you Guru mate!  :hi:

 

Only thing left to do now...is to catch back my darling LL...who at one time was having a fun time in the Bahamas...but suddenly and mysteriously was reported to be in Skopje, Macedonia instead...and may even probably be on her way to Wales now!!!

 

Geeeees...that is one beautiful but VERY ELUSIVE darling to grab hold off I'm telling you!!!  :D

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At long last! I'm so thrilled for you Afi, and soon you'll have all of your well deserved winnings! Well done mate! Enjoy your winnings!

 

Thank you Sharon darling!  :hi: I'll certainly be enjoying this prized money, hehehe.

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And do you have any purchases planned? Maybe an even better laptop than the last  :p  :lol:

 

Well...me being me...I hardly think for myself first! Hahaha.

Still, I do have a few things already planned out...but none include a purchase though...mostly DEPOSITS!!!  :lol:

 

My darling in red is doing superbly even after 1.5 years later...so no need for me to find a new darling...

well...I can't say the same for a 2-legged darling of course...hahahaha.  :rofl:

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Well...me being me...I hardly think for myself first! Hahaha.

Still, I do have a few things already planned out...but none include a purchase though...mostly DEPOSITS!!!  :lol:

 

My darling in red is doing superbly even after 1.5 years later...so no need for me to find a new darling...

well...I can't say the same for a 2-legged darling of course...hahahaha.  :rofl:

 

$4000 would find plenty of two legged darlings if you found the right corner  :lol:  :lol:

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Happy you finally got some good news, Afi. Not sure how you do it, but I would have lost my patience many decades ago if I was put in such a situation lol. Generally a casino should pay me within 1-2 days if it wants my business.

 

Yeah, wish all casinos can pay within 1 - 2 days, but this ideal has probably many more years to go before it can be true.

 

How I can stand such blardy long waiting times? Geeees...must be my cool blood...it takes longer to boil! Hahaha.  :D

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Are you not afraid it will go wrong once when casinos take that long? The majority of such casinos have either tons of complaints or are rogued, but I guess Grand Reef is an exception to this rule.

 

Well. since more than a decade ago, I have gone used to getting paid in about 1 month or so. That was in the earlier Club Gold Casino time. So much so that I could trust and rely most Playtech casinos to pay up in due time. A very few, however, turned out to be totally unreliable of course...and these are the bad apples in the basket.

 

The way I see it, some casinos do get a lot of complaints, but mostly due to the player's own fault...breaking a rule somewhere and not knowing it. Some casinos just cannot make fast payments...like Grand Reef...but that doesn't mean they cannot be trusted. But honestly mate, if it's a Playtech casino, I wouldn't worry at all. If they are late, I'll take my own actions...like what I did at Grand Reef...and I'll get paid sooner or later.

 

Sometimes, a little 'smooth persuasions' can do wonderful things for you!  ^_^

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So so happy for you Afi! I know how frustrating it can be to not get your rightful winnings within short period of time. Luckily they showed professionalism and now you can play again! Best of luck dear! :)

 

Thank you darling!  :hi: Yes...yes...I'm eagerly waiting to resume my play on Mr Cashback...just waiting for a nice big bonus to come by one of these days soon...and I know those lovely 150% bonuses are just around the corner somewhere...hope it's not a Bahamas corner! :D  

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Thank you darling!  :hi: Yes...yes...I'm eagerly waiting to resume my play on Mr Cashback...just waiting for a nice big bonus to come by one of these days soon...and I know those lovely 150% bonuses are just around the corner somewhere...hope it's not a Bahamas corner! :D  

 

So is Mr Cashback your favourite game of the moment? Every time I see your screenies on this game I want to play it but I know I'll never make the bets you do  :angry:

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So is Mr Cashback your favourite game of the moment? Every time I see your screenies on this game I want to play it but I know I'll never make the bets you do  :angry:

 

Oh-ooooh...here we go again...hahahaha.  :D

 

Sharon darliiiiiiiiiiiing...Mr Cashback has been my number 1 favourite game since...errr...I can't remember when!

Without Mr Cashback, you'll find me resting and laid back!  :D

 

To win on the game...you either get a very lucky big strike early in the game...then run away...or...

you play the game as I do...as an investor...and make a collection when the time is right...

this style of playing requires skill, knowledge and lots of money to make it work...

but when it is already on a roll...traa-la-la-la-laaaa...no worries for me whoopiee-do-da-da!  :lol:

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Oh-ooooh...here we go again...hahahaha.  :D

 

Sharon darliiiiiiiiiiiing...Mr Cashback has been my number 1 favourite game since...errr...I can't remember when!

Without Mr Cashback, you'll find me resting and laid back!  :D

 

To win on the game...you either get a very lucky big strike early in the game...then run away...or...

you play the game as I do...as an investor...and make a collection when the time is right...

this style of playing requires skill, knowledge and lots of money to make it work...

but when it is already on a roll...traa-la-la-la-laaaa...no worries for me whoopiee-do-da-da!  :lol:

 

:o  What do you mean here we go again? Should I already know that it's your favourite game  :lol:  Sorry .. my memory is somewhere else at the moment!

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:o  What do you mean here we go again? Should I already know that it's your favourite game  :lol:  Sorry .. my memory is somewhere else at the moment!

 

Well...YOU SHOULD!!! I told that so many times already in so many of my posts...hahaha.

But...you being you...your mind is always preoccupied with many other important things!  ;)

And...me being me...I don't forget some certain things! Hahahaha.  :lol:

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Well. since more than a decade ago, I have gone used to getting paid in about 1 month or so. That was in the earlier Club Gold Casino time. So much so that I could trust and rely most Playtech casinos to pay up in due time. A very few, however, turned out to be totally unreliable of course...and these are the bad apples in the basket.

 

The way I see it, some casinos do get a lot of complaints, but mostly due to the player's own fault...breaking a rule somewhere and not knowing it. Some casinos just cannot make fast payments...like Grand Reef...but that doesn't mean they cannot be trusted. But honestly mate, if it's a Playtech casino, I wouldn't worry at all. If they are late, I'll take my own actions...like what I did at Grand Reef...and I'll get paid sooner or later.

 

Sometimes, a little 'smooth persuasions' can do wonderful things for you!  ^_^

 

An experience and wise man has spoken! Good things happen to those that wait haha..

Patience is prolly my biggest problem in life lol

 

Working on it every day :lol:

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Well...YOU SHOULD!!! I told that so many times already in so many of my posts...hahaha.

But...you being you...your mind is always preoccupied with many other important things!  ;)

And...me being me...I don't forget some certain things! Hahahaha.  :lol:

 

Hahaha! I'm so awful, I promise to remember everything you say from now on!  :p

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