Casino did not provide limits, complaint?

[PII]

I registered a new account to one of Mga casino. When I registered, made the first deposit or never before or after that the casino did not provide me the opporturnity to set any depositlimits or there did not come even any note or quide where I could set the limits myself. Can I make a complaint about regulation failings? 
 

• During the player registration process, or before the first deposit, operators must provide players with the opportunity to set either deposit limits or wagering limits and ensure that the ability to set limits always remains available and easily accessible.

• A message before first deposit, providing information and access to available responsible gaming tools and limits.

[Afi4wins]

@PII Has your profile been completed before you made a deposit? Some casinos require you to complete your profile first.

Have you check it again but still no such tools?

[PII]

35 minutes ago, Afi4wins said:

@PII Has your profile been completed before you made a deposit? Some casinos require you to complete your profile first.

Have you check it again but still no such tools?

I signed to casino using Zimpler and at the same time made deposit, after deposit was done the profile was completed with my personal details and email etc. But not at any time there came any suggestion about setting limits or where they can be found. 
There is option to set limits, but customer has to find it first him/herself, the casino wont suggest setting limits even they should.

[cocopop3011]

4 hours ago, PII said:

I registered a new account to one of Mga casino. When I registered, made the first deposit or never before or after that the casino did not provide me the opporturnity to set any depositlimits or there did not come even any note or quide where I could set the limits myself. Can I make a complaint about regulation failings? 
 

• During the player registration process, or before the first deposit, operators must provide players with the opportunity to set either deposit limits or wagering limits and ensure that the ability to set limits always remains available and easily accessible.

• A message before first deposit, providing information and access to available responsible gaming tools and limits.

Which casino is this please so we can check it out?

[PII]

5 minutes ago, cocopop3011 said:

Which casino is this please so we can check it out?

Ohcasino, operator is Shuffleup ltd (sistercasino is Instacasino). Seems the casino is launched only last year. Actually now as I cheked, the casino is not in your site, but I would appreciate if you still could chek it. If not, I understand.
And btw, they have Brite as a depositmethod, not Zimpler, remembered wrong but the conclusion is the same.

[cocopop3011]

28 minutes ago, PII said:

Ohcasino, operator is Shuffleup ltd (sistercasino is Instacasino). Seems the casino is launched only last year. Actually now as I cheked, the casino is not in your site, but I would appreciate if you still could chek it. If not, I understand.
And btw, they have Brite as a depositmethod, not Zimpler, remembered wrong but the conclusion is the same.

I’ll check it out tomorrow