Deleted History

[MacdoniS]

Hello everybody! 


I just want to share this rude story of mine that happen last week.


Okay, the story started as i was normally playing a casino and won from my bettings from the video slot that iv'e been playin. Afterwards the software of the casino that i was playing crash for an unknown reason that i didn't bother to check so my playing keeps on and on after i reopen it. Obviously when i checked everything including my credits it's the SAME amount that iv'e left in when it was crashed, surprisingly when i won (lets say its like $200) from the slot that i currently playing the software crash started again! When i reopen the software i was shocked to saw that the credits that iv'e left from the first crashed of the software was also the same! I the i definitely didn't expected this to happen so i reported this and email them asking for what happened!? I checked the game history of my playing and it was so DISAPPOINTING to see that it was not recorded!? The email explains that this can be a part of bug and they're checking my last playing cause i said that i won (insert the amount here) dollars but they found nothing! 

I don't know but i didn't want to waste my time explaining to them that i won cause i don't have the evidence to show off. Still my case is processing it's so embarrassing to experience it for the first time! 

Please share your thoughts about this i know some of you guys have some great experience, opinions or even advice about it. By the way i don't want to specifically tell the name of the casino but it's a US friendly casino that runs a bitcoin currency.

[cocopop3011]

Hello everybody! 

 

 

I just want to share this rude story of mine that happen last week.

 

 

Okay, the story started as i was normally playing a casino and won from my bettings from the video slot that iv'e been playin. Afterwards the software of the casino that i was playing crash for an unknown reason that i didn't bother to check so my playing keeps on and on after i reopen it. Obviously when i checked everything including my credits it's the SAME amount that iv'e left in when it was crashed, surprisingly when i won (lets say its like $200) from the slot that i currently playing the software crash started again! When i reopen the software i was shocked to saw that the credits that iv'e left from the first crashed of the software was also the same! I the i definitely didn't expected this to happen so i reported this and email them asking for what happened!? I checked the game history of my playing and it was so DISAPPOINTING to see that it was not recorded!? The email explains that this can be a part of bug and they're checking my last playing cause i said that i won (insert the amount here) dollars but they found nothing! 

 

I don't know but i didn't want to waste my time explaining to them that i won cause i don't have the evidence to show off. Still my case is processing it's so embarrassing to experience it for the first time! 

 

Please share your thoughts about this i know some of you guys have some great experience, opinions or even advice about it. By the way i don't want to specifically tell the name of the casino but it's a US friendly casino that runs a bitcoin currency.

 

Hmmmm..sounds strange. This has never personally happened to me. Can I just clarify what you mean first if that's okay?

 

So, the way I read it..Your game crashed for the first time and when you reopened the game your balance was the same as it was before it crashed. Then you continued playing and won a set amount when the game crashed again, but this time when you reopened the game it was the same balance as the first time it crashed? And had not accounted for your winnings?

 

If so, how long was it between the two crashes? I don't see how there would be no play history between the two game sessions. But as you said if they are looking into it for you, I'm sure they will come back with an answer soon.

 

In regards to my experience in the matter I couldn't comment as this has never happened to me before. Maybe some of our other members will be able to draw some light on it.

 

Keep us posted on what they say. And don't forget you can Submit a complaint if you're not happy with the outcome.

[MacdoniS]

Hmmmm..sounds strange. This has never personally happened to me. Can I just clarify what you mean first if that's okay?

 

So, the way I read it..Your game crashed for the first time and when you reopened the game your balance was the same as it was before it crashed. Then you continued playing and won a set amount when the game crashed again, but this time when you reopened the game it was the same balance as the first time it crashed? And had not accounted for your winnings?

 

If so, how long was it between the two crashes? I don't see how there would be no play history between the two game sessions. But as you said if they are looking into it for you, I'm sure they will come back with an answer soon.

 

In regards to my experience in the matter I couldn't comment as this has never happened to me before. Maybe some of our other members will be able to draw some light on it.

 

Keep us posted on what they say. And don't forget you can Submit a complaint if you're not happy with the outcome.

Yes, Sharon that's what happened it was strange cause it was the first time that this happened i also shared this story to other forums and they said that don't have any idea how it was happen? They said that they need time to investigate to what happened so i did.   

[cocopop3011]

Yes, Sharon that's what happened it was strange cause it was the first time that this happened i also shared this story to other forums and they said that don't have any idea how it was happen? They said that they need time to investigate to what happened so i did.   

 

And have they replied to you yet?