Hellridah Posted March 4, 2015 Share Posted March 4, 2015 Greetings Community , I Wanted to discuss the topic of this particular casino and its group which has been blacklisted due to the number of reasons which can easily be found in Casino Complaints. I want to make it clear that one of the main problems is communication what is needed is a representative from the group which can act as a problem solver for the group : I too had an issue with the group in particular Slotnuts Casino but found the guy Arthur Lee who helped me resolve the issue and I ended up getting my withdrawal. Since then I've had no problems what so ever with slot nuts and the feedback I gave them about improving payment times and handling customer inquiries seems to have taken root with the introduction of Neteller and faster customer response times and I've also had three further withdrawal since I can't see why they are considered rogue as they are paying out ?. It was even explained to me that they were the target of a lot of credit card scammers and that trying to sort it all out is a nightmare , between that and terms and conditions which are hardly ever read regards to coupons , and the fact that the company is in a learning stage within the gambling industry I think its a bit hasty to write them and the entire group off without first taking a look at things more accurately. For instance what if they were to appoint a Representative and resolve matters which are currently tabled would this be a step in the right direction ? how does the community feel ? my fellow gamblers . Quote Link to comment Share on other sites More sharing options...
ValDes Posted March 4, 2015 Share Posted March 4, 2015 I'll be quick with this one... Are you working for these brands? Cause if not, I cannot believe that a real player at these casinos could write such a post! Really! Quote Link to comment Share on other sites More sharing options...
Jockey2015 Posted March 4, 2015 Share Posted March 4, 2015 I had to jump in here when I seen this yeah Ill vouch for what the person said I've been a member of Mightyslots and Slotnuts for a while now and the group hes referring too is the Curgam Malta Ltd Group they use to take a while to pay but they have gotten a lot better over the years and yeah it would be good if their group had those casino reps to sort out problems I see everyone complaining but no communication going on this guy is right on the money half the trouble would be cleared up if there was a rep around and on all the major forums people are too quick off the gun sometimes . Quote Link to comment Share on other sites More sharing options...
Hellridah Posted March 4, 2015 Author Share Posted March 4, 2015 I'll be quick with this one... Are you working for these brands? Cause if not, I cannot believe that a real player at these casinos could write such a post! Really! Greetings ValDes With all Due Respect : I most certainly do not work for these brands I'm manager of a company in New Zealand Pak'n'Save my only interest here is trying to help clear up an apparent dark cloud that if cleared up could benefit all as I see the number of complaints ...*shrugs* wouldn't it be good to see a lot of matters resolved i'm basing things on merit people are getting paid and there appears to be a need for "Representatives" as half the problem that exists is lack of communication and yes I'm a player at Slot Nuts Casino. Quote Link to comment Share on other sites More sharing options...
ValDes Posted March 4, 2015 Share Posted March 4, 2015 I've seen many casino brands trying to get rid of their scandalous reputation over the years... And the vast majority of them just prove the saying that the leopard doesn't change its spots. The casino names mentioned in the above posts are having a huge pile of complaints at our website, most of them not even answered let alone being reviewed accordingly by any casino representative and solved. And all that providing the fact that since April last year we do not accept complaints against brands which are not resented here... So, talking is talking, but I would prefer to see a casino representative for the above brands contacting us and trying to solve all these complaints. blondie 1 Quote Link to comment Share on other sites More sharing options...
Hellridah Posted March 4, 2015 Author Share Posted March 4, 2015 I've seen many casino brands trying to get rid of their scandalous reputation over the years... And the vast majority of them just prove the saying that the leopard doesn't change its spots. The casino names mentioned in the above posts are having a huge pile of complaints at our website, most of them not even answered let alone being reviewed accordingly by any casino representative and solved. And all that providing the fact that since April last year we do not accept complaints against brands which are not resented here... So, talking is talking, but I would prefer to see a casino representative for the above brands contacting us and trying to solve all these complaints. ValDes I agree Totally and it would be good if the group responded and possibly appointed a Representative whom could resolve issues currently tabled the end result is a positive one lets see what happens ...they say Every Dark Cloud has a Silver Lining ..may it be so for things to come ..also thank you kindly for your feedback Administrator ValDes cheers . Quote Link to comment Share on other sites More sharing options...
Hellridah Posted March 14, 2015 Author Share Posted March 14, 2015 Ok in my travels I happen to find the V.I.P Manager for realvegasonline Angela Martinez [email protected] She is the : V.I.P Manager / Operations Manager Perhaps if anyone needs to approach her regarding issues ? Quote Link to comment Share on other sites More sharing options...
ValDes Posted March 14, 2015 Share Posted March 14, 2015 Ok in my travels I happen to find the V.I.P Manager for realvegasonline Angela Martinez [email protected] She is the : V.I.P Manager / Operations Manager Perhaps if anyone needs to approach her regarding issues ? I hope there is a pretty good reason to do what you are doing with this matter... If anyone is interested in discussing ANY complaints matters with AskGamblers, then he is free to do that contacting [email protected] Awena 1 Quote Link to comment Share on other sites More sharing options...
Hellridah Posted April 1, 2015 Author Share Posted April 1, 2015 I hope there is a pretty good reason to do what you are doing with this matter... If anyone is interested in discussing ANY complaints matters with AskGamblers, then he is free to do that contacting [email protected] Greetings Administrator ValDes , Its been a while and my ploy to try and encourage a REP to come forward and start addressing issues has fallen on deaf ears and also all the communication I've been given is a load of bollicks just evasive answers I think the new tactic is to delay indefinitely but I've got news for these guys their evil deeds are coming to an end. I Now Encourage the Owner Operator to come forward and address matters I'm to understand that one Oliver Curran an Alias once Used by a certain Warren Cloud has recently surfaced someone has been circulating this around the internet within the last hour I find it cryptic to say the least I'm to understand that Warren Cloud died of a heart attack in 2008 now your claiming that he is "Connected" I find this mystifying to say the least and I think its about time your organisation came forward and started honoring the money in which you owe people withdrawals the dam lot . This is just my first port of call I think it is an injustice to allow this to continue any longer too many people are hurting out there it needs to be addressed they are allready having trouble with Click to Pay , and Neteller ...if someone doesn't come forward soon VISA/MASTERCARD will join the list games are over RVO come foward . Also my apologies for the Subterfuge . Quote Link to comment Share on other sites More sharing options...
Awena Posted April 1, 2015 Share Posted April 1, 2015 Good morning Astaroth .. Did you File Complaint already here on AG ? Quote Link to comment Share on other sites More sharing options...
ValDes Posted April 1, 2015 Share Posted April 1, 2015 Ehh, I'm not following you, Astaroth... Would you mind clarify your last post a bit? Quote Link to comment Share on other sites More sharing options...
Hellridah Posted April 1, 2015 Author Share Posted April 1, 2015 Good morning Astaroth .. Did you File Complaint already here on AG ? These guys will never pay up waste of time doing a complaint just want to exterminate these parasites so that they stop taking people for a ride they obviously cant take a hint so its time someone shut down this Cugram Malta N.V bunch of crooks I've had enough and I'm sure others have too. Quote Link to comment Share on other sites More sharing options...
Hellridah Posted April 1, 2015 Author Share Posted April 1, 2015 Ehh, I'm not following you, Astaroth... Would you mind clarify your last post a bit? Sure Ill Clarify it me and a few others were trying to get this group to come out of hiding and start paying people clearly they are just a fraud operation taking peoples money and that guy Warren Cloud (http://www.onlinecasinotopic.com/news/death-of-warren-cloud-online-casino-operator-leaves-questions.html) is involved here somewhere as his alias name is recognized by this casino group either its him or someone pretending to be him and if you follow the history of what happened and how they are now set up in Costa Rica nice place to be if you want to dodge the law or evade paying people their money I should have just been more direct but I wanted to give these guys a chance to come to the bargaining table now i just want to destroy the fkrs so they don't take anyone else for a ride. Quote Link to comment Share on other sites More sharing options...
ValDes Posted April 1, 2015 Share Posted April 1, 2015 I see... Well, here you have a huge tribune. Use it wisely and you will be surprised how much you could achieve. Quote Link to comment Share on other sites More sharing options...
Hellridah Posted April 1, 2015 Author Share Posted April 1, 2015 I see... Well, here you have a huge tribune. Use it wisely and you will be surprised how much you could achieve. It is unfortunate that things had to come to this honestly I don't know how certain people can sleep at night knowing that they are taking people for a ride you would think these guys would have learn't after Neteller withdrew now the rest will follow ill fix these guys and do everyone a favor oh and the biz about cloud take that ! . Quote Link to comment Share on other sites More sharing options...
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