Johnnygotthebone Posted June 27, 2014 Share Posted June 27, 2014 http://www.askgamblers.com/casino-complaints/no-customer-service-what-so-ever I was reading this complaint on this forum. I feell for this dude. All slots did even worse to me but I won't even bother to get into it. To complainer, relax a bit. Take it from me. Ranting will get u nowhere. U r right. 30 days to see your money???? Wow. Unacceptable. I closed my account at all slots without regret. I will never play again. They have the worst possible customer service. They keep telling this poor guy they have not received his papers..... Lol. Maybe they want him to do a reverse withdrawal? Unbelievable. Good luck to you Sir Anyone else have a problem with Allslots?? Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 In all fairness the support are answering the complaint and trying to help! To be honest I can't remember whether or not I have made a withdrawal from all slots casino! Maybe a year ago I think I may have. In all fairness if the documents are big then they will fail to deliver - it's happened to me many a times. I think if the person making the complaint just sends the documents via seperate emails like they have been asked the problem would soon be resolved. The casino obviously haven't received the documents - whether it be the players fault or the casinos, if they haven't received them they haven't received them. Not much they can do. They obviously have no issue in making the withdrawal - on receipt of valid documents. Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 27, 2014 Author Share Posted June 27, 2014 Coco..... It has been 30 days? There is obviously something wrong? This poor dude is stressed. Believe me I know the feeling. I am still siting for a wire 2 be sent from 2 weeks ago. I have not even started to chant yet but it is just a matter of time before I explode. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 Yes but it makes you wonder why it has gone on 30 days. If it was me I'd be chasing it every day and I would make sure that I speak to live help. Check their opening times and be there to speak to someone. I would also use some common sense and send my documents in seperate emails and size them right down so they are under 1mb. This is a process that takes under a minute using a photo sharing site and could potentially wrap this complaint up straight away! Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 Club gold took ages with my last withdrawal. Did I explode NO did I get my money YES Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 I'm not saying it is acceptable but there is obviously some reason why the email is not being received at all sorts and it is probably because the players documents are too large. Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 27, 2014 Author Share Posted June 27, 2014 Could also be a stalling tactic to make the poor guy reverse. On e with BGO, they wanted me to open a wallet to get paid 15000 canadian I pleaded for a wire. They said no I pleaded for a cheque, they said no They wanted me to cash out ukash??? They wanted to pAy back a prepaid card that was already in the garbage. I lost it all. Psychologically it is not fair to any player to be stressed when a withdrawal is asked for. It should be instant. Like the deposit. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 Lol Johnny...in a perfect world yes! But this isn't a perfect world! I personally do not think its a stalling tactic to get the player to reverse, support are obviously trying to help. They wouldn't bother trying to help if that was the case. Also I've just checked the All Slots website, I'm not quite sure why they player doesn't try to send the documents to the email address supplied on the website and they can forward them to the relevant department?? Who knows! I am sure the player will receive their winnings though. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 Live Help just needs some patience Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 http://www.askgamblers.com/casino-complaints/no-customer-service-what-so-ever To complainer, relax a bit. Take it from me. Ranting will get u nowhere. Great advice btw Johnny Lovely to see the new you! Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 27, 2014 Author Share Posted June 27, 2014 The new me just got banned for 30 days from another forum! Lol I haven't played anything all day. I have no where to play. Lol Next screen shot y'all see will be after September 15th. I think I sent a lot of people from that other forum to see here. I wonder if the we hits have gone up sincenthenlast few days? I hope so. This place is like the corner store where I go buy a pack of smokes and the guy who serves knows your name and asks how your kids are doing. That other place is walmart. cocopop3011, Afi4wins and ValDes 3 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 27, 2014 Share Posted June 27, 2014 The new me just got banned for 30 days from another forum! Lol I haven't played anything all day. I have no where to play. Lol Next screen shot y'all see will be after September 15th. I think I sent a lot of people from that other forum to see here. I wonder if the we hits have gone up sincenthenlast few days? I hope so. This place is like the corner store where I go buy a pack of smokes and the guy who serves knows your name and asks how your kids are doing. That other place is walmart. Pmsl!! Johnny - I believe that to be your best post EVER! What a wonderful comparison. Keep up your good spirit Johhny, I like it! Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 27, 2014 Author Share Posted June 27, 2014 Oops. Double posted Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 27, 2014 Author Share Posted June 27, 2014 Ty If I understood correctly. U r pregnant? If not sorry. If so, I am the best at fatherhood believe it or not. I Gave up a whopping career to grow my kids which have blossomed. I know the "what to expect when your expecting" book by heart. If it's your first coco, then get ready for some changes in everything. I mean everything. Nothing will matter Anymore but your baby. Trust me on this. And if you post pardom. Tell your husband to post me here. I will give him the facts. EventuLy it goes away. He just needs to take it. No choice. Good luck. Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 28, 2014 Author Share Posted June 28, 2014 To the guy who filed this complaint. Send multiple emails. One id at a time. I think there is a way with hotmail or gmail to get proof of receipt Google how to do it. Also. Deal with someone else. I never heard a customer rep speak to a client like this. Even my latest complaint which involved F word emails to the casino didn't get sarcastic rough responses like this. I dunno who handle these complaints but if it is Val des, I am sure u will get results. If I may suggest, after you receive your funds, maybe u should close the all slots account as they have caused u so much stress. It is impossible that they have taken 30 days to fix this. Giving them the benefit of the doubt is not an option this time. Good luck. Quote Link to comment Share on other sites More sharing options...
bigdk88 Posted June 28, 2014 Share Posted June 28, 2014 Club gold took ages with my last withdrawal. Did I explode NO did I get my money YES I got mine within just a few days to neteller when I made my first and only withdrawal from here. What payment method were ya using coco? Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 28, 2014 Share Posted June 28, 2014 I got mine within just a few days to neteller when I made my first and only withdrawal from here. What payment method were ya using coco? Where are we talking about now Club Gold or All Slots? Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 28, 2014 Share Posted June 28, 2014 Ty If I understood correctly. U r pregnant? If not sorry. If so, I am the best at fatherhood believe it or not. I Gave up a whopping career to grow my kids which have blossomed. I know the "what to expect when your expecting" book by heart. If it's your first coco, then get ready for some changes in everything. I mean everything. Nothing will matter Anymore but your baby. Trust me on this. And if you post pardom. Tell your husband to post me here. I will give him the facts. EventuLy it goes away. He just needs to take it. No choice. Good luck. Lol. I am! It's our second, we have a 9 year old daughter together, and she is a huge Daddy's Girl! But...back on topic or I will having a row Johnnygotthebone 1 Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 29, 2014 Author Share Posted June 29, 2014 http://www.askgamblers.com/casino-complaints/verifacation-issues-declined-payment Here is another poor dude? Who cares how he deposits???? He played, won. Wants his money. Why are they totally trying to ***** this poor guy. 6700 dollars!!!! Jesus. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 29, 2014 Share Posted June 29, 2014 http://www.askgamblers.com/casino-complaints/verifacation-issues-declined-payment Here is another poor dude? Who cares how he deposits???? He played, won. Wants his money. Why are they totally trying to ***** this poor guy. 6700 dollars!!!! Jesus. Wow!...if this women had just deposited using her own card and had her own neteller account as opposed to her nephews it would have been much easier But I understanding it must be frustrating when you have so much to cash out and then it's refused. I hope the lady gets her money on this one. Doesn't look like the casino have replied to her yet though Quote Link to comment Share on other sites More sharing options...
Johnnygotthebone Posted June 30, 2014 Author Share Posted June 30, 2014 Complainers last message over at complaint........ If these are not stall tactics from casino then i dunno what it is!!! WOW OK so now they are saying they recieved my photo id but still need a utility bill when I sent a stamped bank statement that I used to claim my money at 2 other casinos!!! and my bf pays the utilities, ALSO now all a sudden they are asking for the front and back of my credit card to be scanned when I have 20-30 mails saying nothing about that ...just asking for photo id and proof of address HORRIBLE I hope lots of people read this and see how you treat customers like 45 days seriously now you are adding stuff to the list WOW Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 30, 2014 Share Posted June 30, 2014 Front and back of credit card for verification is actually quite normal! Quote Link to comment Share on other sites More sharing options...
ValDes Posted July 1, 2014 Share Posted July 1, 2014 Front and back of credit card for verification is actually quite normal! Yep, absolutely. Plus a recent utility bill (no older than three months) and a clear copy/scan of some ID/passport/driver license. That's the most common combination of personal data required from players in order to have their account fully verified. helenakp 1 Quote Link to comment Share on other sites More sharing options...
helenakp Posted July 1, 2014 Share Posted July 1, 2014 Yep, absolutely. Plus a recent utility bill (no older than three months) and a clear copy/scan of some ID/passport/driver license. That's the most common combination of personal data required from players in order to have their account fully verified. did I tell you ,that I sent utility bill to 3 casinos,but didnt pay attention and they were more then 3 months old??? when I saw ,I was surprised how they did send me the money ,still wondering Quote Link to comment Share on other sites More sharing options...
ValDes Posted July 1, 2014 Share Posted July 1, 2014 did I tell you ,that I sent utility bill to 3 casinos,but didnt pay attention and they were more then 3 months old??? when I saw ,I was surprised how they did send me the money ,still wondering Not a big surprise actually. What they review most carefully is the ID and credit/debit card copies. The rest is just to ensure your residence. Quote Link to comment Share on other sites More sharing options...
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