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Posted

Has anyone tried out the new Buck & Butler Casino yet..provided by the one and only NetEntertainment?

 

I had to write a news article on it at the weekend, I am so glad I had to because I never even heard of it before which is why I thought I would share this thread.

 

If you would like to read the article you can do so here

 

The codes you need for the welcome bonus and reload bonuses are included in the above links!

 

I think this is going to be my next deposit..I havent signed up yet but if any of you have already played here please share with me some info...

  • 2 weeks later...
Posted

Okay - so as I said I have now made a deposit here!

 

I deposited the minimum amount just to try it out really - about three days ago.

 

Didn't get off to a great start. Whilst attempting to make my deposit the welcome code would not work! Live help was available so I had a lovely chat with them!

 

The lady was very friendly indeed - I made my deposit and she was able to manually add the bonus for me. I was told my free spins would be added the following day.

 

They weren't or the day after. I wasn't too bothered to be honest it was only 20 on starburst and like I said I purely just wanted to test the waters at this casino.

 

Spoke again to live help this morning and they apologised - rectified the error and added my free spins straight away.

 

I have to say the live chat here is flawless and faultless in every way! I am very impressed.

 

Whilst I had no joy with winning anything here - that really has made no difference as to my opinion of this casino.

 

I believe that a good live support is truly the core of many good casinos - and so far I believe this casino to have that. Will I deposit here again? YES

Posted

A live chat that really can and will help is a very important aspect, in my humble opinion  And this live chat operator did exactly what had to be done, namely correcting an error/mistake.

Thanks for sharing Sharon dearest  :give_rose:

Posted

Thanks for your story Coco :)

 

What's your opinion about this casino in general, beside flawless live support?

I love the design and style of the casino, I think the layout of the games is very simplistic.

Their welcome offers differ slightly from your usual casino with a 75% deposit match, to get the 100% you have to deposit signifcally more. But I wasn't at all put off by this.

 

I've played mostly on my iPad if I'm honest and they have a great selection of mobile games which I was impressed with. A little disappointed that the initial free spins from deposit (as I was told today) couldn't be played on a mobile device - I definitely think this is something they need to work on.

 

Being a huge mobile gamer - and spending 90% of my gambling on an iPad I like for a casino to be FULLY optimised, thus avoiding the need to ever having to use a desktop/laptop. So if there are free spins available and the casino has a mobile casino - it's nice for the free spins to be played on the mobile casino.

 

I don't feel the games played very good if I'm honest. I think my biggest win was just over a fiver which is quite grim. But I only deposited £10 and received a £7.50 bonus so ideally in order to get a real feel of the games I would deposit more than this.

 

I will definitely return to this casino at a later date with a bigger deposit. Whilst I don't really have anything spectacular to comment about the slots here it's definitely a casino I won't forget - and in time I believe this casino really could make it!

Posted

Thanks Sharon :)

 

Would you be back to this casino, with your another deposit, if their support wasn't so prominent?

 

Yes! Because curiosity would get the better of me.

 

On my next deposit though I will play via my laptop and see if there is any difference in the game play.

 

I will come back let you know when I do!

Posted

Cool :)

It's interesting how you investigate casinos from many angles and a few attempts, usually giving another chance! That is very sweet.

 

PS. I just saw your new forum title, added probably by ValDes, but I can't do nothing but to agree on it :D

Posted

Cool :)

It's interesting how you investigate casinos from many angles and a few attempts, usually giving another chance! That is very sweet.

 

PS. I just saw your new forum title, added probably by ValDes, but I can't do nothing but to agree on it :D

What's my new forum title?

Posted

Sharon last night I did deposited also here but only 15 euros ,I was going well on Gonzo ,but again lost it all,anyway today I am expecting my 20 or 40  :huh: free spins ...I will let you know  :)

Posted

Sharon last night I did deposited also here but only 15 euros ,I was going well on Gonzo ,but again lost it all,anyway today I am expecting my 20 or 40  :huh: free spins ...I will let you know  :)

Okay - let me know Kate xx

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