How to receive money back from the casino fraud !

[Guest hjdr]

[Afi4wins]

Hi Wolf77! Welcome to AskGamblers Forum! 

 

What you have just said here is very interesting indeed! I have never heard of any similar case whereby a bank would do such a refund! Anyway, in my country, we are not allowed to use any credit nor debit cards for gambling purposes, so such a thing would never happen in my country.

 

I am wondering if there are any other banks that have actually done this refunding thing for its customers. 

[Guest hjdr]

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[ValDes]

Hey wolf77. Nice to see you here again.

 

Hmm, your case is quite interesting indeed and must admit, I am curious to know more about it. It would be really awesome if you share more details with us, including how you submit a complaint to Visa Network and the whole procedure actually works.

[Adebisi213]

I think Valdes definitely got a point here.

 

The lack of details makes it almost impossible for us to make a good judgement on this case. The only way of getting your money back with credit card deposits at online casinos, that I'm familiar with, is through chargebacks. However, these chargebacks can only be made if this is a fraud case. Some evil casino players do misuse this option and usually get blacklisted by online casinos.

 

I'm not sure if a delayed withdrawal could be classified as fraud on the online casino's part. Therefore it would definitely help if you could shed your light more on the following questions.

 

1) What online casino are specifically talking about?

 

2) When did you request your withdrawal, and when did you finally receive it?

 

3) How did this complaint procedure at Visa or your bank work?

[Guest hjdr]

[Adebisi213]

Hello Wolf77,

 

I'm glad to hear that everything worked out the right way eventually

 

3 weeks does seem like an awful long time before receiving your winnings. Keep in mind that there are better online casinos out there that pay within 24 hours after document verification, and never give customers any problems as long you play by the rules, such as Redbet, Guts, 32Red, Unibet and Mr. Green just to name a few.

 

It never hurts to read the reviews prior to signing up at an online casino, this way you'll know how quick the withdrawal process is and if any other players have had some bad experiences with them. It saves you a lot of time and frustration in the end to know that you're playing at a place you can count on

[ValDes]

Hey Wolf,

 

Now, when you tell us the whole story in more details, I think that what happened is just a coincidence. A happy coincidence, to be more accurate. As far as I know, there isn't an option for any bank network to commit an investigation on cases like yours. And adebisi was totally right to assume it was just a matter of issuing a chargeback, which the bank has done on your behalf. But then the casino in question, probably worried from the publicity given to this case or the pressure from bank's side, decided to try solve the issue and paid you in full. Whatever had happened it has nothing to do with the investigation your bank has done, at least this is my personal opinion. Anyways, what matters here actually is that you got your money, right!  

[Guest hjdr]

[cocopop3011]

Hi ValDes ,

         Could be a very happy coincidence  ,but what I think is that the pressure of the bank has been decisive !You said well the pressure from the Bank was determined !I'm sure that if I do not report to the bank would receive nothing !Before going to the bank, the casino simply ignored me, even came to threatening that I would erase my  account . .

The important thing is that I received my money and my earnings  !

That's great to hear!

[Flipstra27]

Spinia rules violated
Dear readers,

I did encounter a simular problem that i’ve read on this site.
Mine occurred today and in really worried about this outcome.
After trying to get all my documents approved which took weeks i finally seemed to have all the aprovement i needed to actually
get a working withdrawel going. So i did yesterday evening 2 times an amount of 500 euro’s to my private bank account.
This morning i received a mail that said that i did not follow the rules (bonusses) and they simply took 10.000 euro from my account
and the requested withdraw didn’t go trough either. I contacted the online live chat and mailed the financial department of spinia with no succes. so my remaining money is still unreachable and still missing 10.000 euro’s just vanished into thin air.
I hope anyone here can help me solve this issue.

Kind regards,

F. Bosma

[jwholland]

Spinia is actively in violation of his MGA license, allowing player from holland. As dutch law clearly forbids this, while they state we are allowed. MGA license agent is very clear:

A licence issued by the MGA enables licence holders to operate in or from Malta, or through a Maltese legal entity. It is ultimately the licensee that is responsible for adhering to the laws of the respective targeted jurisdictions. Ultimately, the licensee must exercise due care in selecting the markets in which it pursues its activities and the advertising thereof, and to ensure that the activity is underpinned by justifiable arguments. 

Regards,

MGA Player Support

Spinia actively block players from many countries, but is clearly breaking law in holland, is it is not allowed. This while spina assured me it is.

first rule of their terms: The website accepts players only from those countries and geographic regions where online gambling is allowed by law.

So there will be criminal prosecutions regarding.