Slotland and Winaday Warning: Mandatory Bonus.

[caveman44]

Slotland and Winaday WARNING: mandatory bonus
Hello, I want to share my recent experience with these two casinos. I just recently made some deposits on slotland only to find that they have a mandatory "match bonus" which basically doubles your deposit. Now right offhand that sounds good, but be advised you have to complete the wagering requirements before a withdrawal can be requested. I asked the live chat support if you had to accept the bonuses and he said yes they were automatically added and could not be taken off nor could you request them to not be added. Sounds real fair huh. So after spending 100 bucks here I finally just wrote them off. Be advised that if you choose to deposit at slotland you can kiss your deposit good bye because you will have an up hill battle right from the start with their bullshit bonus requirements. So off to winaday casino where immediately I liked the layout and the slots seemed to be more affordable than their sister site slotland. So I made a modest deposit of 25 dollars and noticed my account said 80 dollars so I thought here we go again another "match bonus" that I did not claim. So I went to live chat and asked what the terms were with the bonus and what she said next almost made me fall off my chair. She said I had to wager 1,800 more dollars before I was elligible to cash out. I said are you serious, I never even claimed this bonus. She said the same thing as slotland that the bonuses were added automatically and was part of the deal more less. I never in my life have been to a online casino where you were given a mandatory bonus with insane wagering requirements before you can cash out. It is my belief that this is absurd and nothing short of a scam. I warn all players to stay away from this deceitful scheme. I'm just glad I wasted just 125 dollars.

[ValDes]

Hi caveman and welcome to the AskGamblers forum!

 

I'm quite surprised that you are having troubles with the aforementioned casinos, to be honest?! Actually they both offer quite a competitive bonuses and related wagering requirements, which are only 10x bonus and 10xbonus is nothing, compared to the standard RTG or NetEnt bonus wagering requirements for example.

In my opinion, what's really disturbing in your issue is that you have been refused to cancel the bonus, which if true, is totally unacceptable! If that's the case you can use our free complaint system and submit your issue there.

[caveman44]

thanks for the welcome guru. Yes, as of right now anytime you make a deposit at these two casinos you are given a match bonus that is automatically added by their system. When I contacted their support they confirmed that these bonuses could not be removed nor could you request them not to be added. This is before I started play as well. Since my complaints to customer support they are supposedly looking into their bonus rules. Let's just say I won't be spending anymore money on these two sites until they change their "promotional" rules. I will say that both sites do have good customer support. I just can't figure out why they would apply such absurd bonus rules and lose a potentially long term player.

[Luciana]

Hey cavemen, can I help you somehow with this?

 

PS. Another member called ValDes - Guru! Just noticing

[caveman44]

 

Hey luciana, no thanks at this time. I mainly just wanted to get the word out about these two casinos. Other people who may be considering depositing might be unaware of these match bonuses that they so graciously add to your deposit. After all, no where on their site does it state this obligatory bonus. It's really weird that these two sites would do this. It's like saying you can't play with your own money so we'll give you this fake bonus  money that you have to wager a ridiculous amount before you can cash out. As of right now I can't see any incentive to play at Slotland/Winaday.