Golden Crown Casino keepy my Deposit

[tonino234]

Hello

I became aware of the casino through your site.

I registered today and deposited $100 via Cashlib. Seconds later, my account was deactivated. I contacted support, who told me my account had been deactivated due to gambling addiction.

I tried to explain that I had just registered and deposited $100, and then my account was deactivated.

Why didn't they do this immediately upon registration instead of after the deposit?

Support said they forwarded it, but I don't trust the casino anymore.

Casino support always sends the same excuse: I should send a deposit proof with the date, name, time, and full name. Even though I've mentioned several times that I deposited via Cashlib voucher, and the date, name, time, and full name aren't there. If you want, you can check it through my blocked account, but they're just looking for an excuse not to return my deposit. First, they let me register and deposit, and then my  Account immediately blocked

 

[MilaRoy]

Golden Crown has a mixed reputation, and sadly, cases like yours aren't unheard of. Did they give any official reason, or just radio silence?

[Hellridah]

On 5/3/2025 at 1:37 PM, tonino234 said:

Hello

I became aware of the casino through your site.

I registered today and deposited $100 via Cashlib. Seconds later, my account was deactivated. I contacted support, who told me my account had been deactivated due to gambling addiction.

I tried to explain that I had just registered and deposited $100, and then my account was deactivated.

Why didn't they do this immediately upon registration instead of after the deposit?

Support said they forwarded it, but I don't trust the casino anymore.

Casino support always sends the same excuse: I should send a deposit proof with the date, name, time, and full name. Even though I've mentioned several times that I deposited via Cashlib voucher, and the date, name, time, and full name aren't there. If you want, you can check it through my blocked account, but they're just looking for an excuse not to return my deposit. First, they let me register and deposit, and then my  Account immediately blocked

 

If the deposit was kept and that is the only reason its just plain theft not even fraud its theft and if they don't return report it to the police . 

I had something similar happen with videoslots casino over 13 dollars just because I told them stick the sow/sof requirements after being "entrapped" 

they kept the deposit like the rats in suits they are .