What authority governs Play2Win casino? Do you have contact info for them?

[fehutt]

What authority governs Play2Win casino? Do you have contact info for them?

[ValDes]

HI fehutt and welcome to the forum!

 

Play2Win casino is under the regulation of the Government of Netherland Antilles, which has issued their license.

 

If you are having troubles with the casino I would suggest you first to read this guide SOS, I got troubles with my casino, what to do?

 

And if can't cope the problem yourself or the casino refuses to cooperate you can always use our completely free complaint system!

[MorteO]

Keep as far away from this internet casino as possible. It has taken me almost 5 now, and still I haven't got my money back.
To start with, they seemed really nice and helpful, but there was always some demand you have to meet / submit.
It started even really fine, but after I had actually won some money, and I wanted to cash them out, it was almost impossible. It was funny enough no problem to deposit my money in the first place, and had I just lost all of them, there would never had been a problem, but when I actually won and would withdraw my winnings, they drove me around endlessly. And I could wait several weeks before they called me to explain what happened. And if I was not able to take the call at a random time of their like, i could wait another month before they tried again. I was only told that the call could be within the next month. And if I wasn't able to take it, I would just end up in the back of the line. When I finally got through, they would just tell that they took any winnings back because they do not like people to play on red / black roulette... so now they took my 135 € winnings away...
Keep as far away as possible!!! The casino always wins ...! And if they for once do not, then they just take back your winnings ;O)
What a fantastick system, why didn't I think of that... maybe because it is illegal...?

[ValDes]

Hi MortenO and welcome to the forum!

 

Unfortuantely, the only advice I could give you is the same, as I have already gave to fehutt, who started this topic:

 

1) Find some time and read this guide SOS, I got troubles with my casino, what to do?

 

2) If you cannot cope the problem yourself, feel free to use our complaint system! Just read carefully all the terms prior submitting a complaint.

 

Whenever you need help, just post it in the forum and we'll be there!