astarte Posted February 1, 2013 Share Posted February 1, 2013 Hi to all friends.Its the first time that I write here... I m newbie but I want to share my experience from some casinos with you.I start with Coolcat casino and I had a bad experience with it.I registered there and I was given the welcome bonus to try it in slots.I won and I talked with the support team via chat about the withdraw I(completed the wagering)so they told me that I had to make an account on Neteller and deposit at least 28 $ with the fee. When I did it, I could do the withdraw from the Coolcat casino.I did as they told me and when I tried to make the withdraw I could not.I spoke again with the support team via chat and they told me that I could not withdraw my winnings because I live in Greece..and there was not mentioned to the terms and conditions.....thanks for reading TakaroRak, CoasseCunserb, JotaVianeit and 7 others 10 Quote Link to comment Share on other sites More sharing options...
astarte Posted February 1, 2013 Author Share Posted February 1, 2013 sorry about the mistake in the title...the right is "Not properly informed by coolcat casino" Quote Link to comment Share on other sites More sharing options...
ValDes Posted February 1, 2013 Share Posted February 1, 2013 Hi astarte and welcome to our forum! Yeah, Cool Cat Casino has quite a controversial reputation in the online gambling industry. But you can always use our free complaint system and try to get what's yours. More about it could be read here. sorry about the mistake in the title...the right is "Not properly informed by coolcat casino" Fixed! Quote Link to comment Share on other sites More sharing options...
astarte Posted February 10, 2013 Author Share Posted February 10, 2013 Thanks ValDes you are very kind Quote Link to comment Share on other sites More sharing options...
ValDes Posted February 10, 2013 Share Posted February 10, 2013 Thanks ValDes you are very kind Thanks. Feel free to ask for anything you want to know regarding online casinos! Quote Link to comment Share on other sites More sharing options...
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