Not Properly Informed By Coolcat Casino

[astarte]

Hi to all friends.Its the first time that I  write here... I m newbie but I want to share my experience from some casinos with you.I start with Coolcat casino and I had a bad experience with it.I registered there and I was given the welcome bonus to try it in slots.I won and I talked with the support team via chat about the withdraw  I(completed the wagering)so they told me that I had to make an account on Neteller and deposit at least 28 $ with the fee. When I did it,  I could do the withdraw from the Coolcat casino.I did as they told me and when I tried  to make the withdraw I could not.I spoke again with the support team via chat  and they told  me that I could not withdraw my winnings  because I live in Greece..and there was not mentioned to the terms and conditions.....thanks for reading

[astarte]

sorry about the mistake in the title...the right is "Not properly informed by coolcat casino"

[ValDes]

Hi astarte and welcome to our forum!

 

Yeah, Cool Cat Casino has quite a controversial reputation in the online gambling industry. But you can always use our free complaint system and try to get what's yours. More about it could be read here.

 

 

sorry about the mistake in the title...the right is "Not properly informed by coolcat casino"

 

 

Fixed!

[astarte]

Thanks ValDes you are very kind 

[ValDes]

Thanks ValDes you are very kind 

 

Thanks.

 

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