kerob Posted December 14, 2024 Share Posted December 14, 2024 12.12 I made a dep to this casino under a 100% bonus, I was lucky to win. The verification took place before the depot. I put it on withdrawal, after 2 hours they canceled, requested a selfie with a leaflet, sent it, immediately checked. At 1:53 Moscow time, I put it back on withdrawal and so they hang in the waiting status, while sapp first told me that they sent it to the payment provider, although the cancel button says the opposite. Now he just says he doesn't know, wait for the exact dates. It's been 40 hours. Quote Link to comment Share on other sites More sharing options...
kerob Posted December 16, 2024 Author Share Posted December 16, 2024 The third day has passed, and the payment has still not been made. The cancel button is still available. Quote Link to comment Share on other sites More sharing options...
Blackjax Posted December 16, 2024 Share Posted December 16, 2024 7 minutes ago, kerob said: The third day has passed, and the payment has still not been made. The cancel button is still available. Casino must not be checking documents during weekends. Wait for a few days. I say until Wednesday. If withdrawal is not processed then file complaint. Quote Link to comment Share on other sites More sharing options...
kerob Posted December 16, 2024 Author Share Posted December 16, 2024 5 hours ago, Blackjax said: Casino must not be checking documents during weekends. Wait for a few days. I say until Wednesday. If withdrawal is not processed then file complaint. All the documents were checked that week Quote Link to comment Share on other sites More sharing options...
kerob Posted December 16, 2024 Author Share Posted December 16, 2024 Another forum helped me withdraw money using the softswiss platform. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted December 16, 2024 Share Posted December 16, 2024 1 hour ago, kerob said: Another forum helped me withdraw money using the softswiss platform. For this casino or another? Quote Link to comment Share on other sites More sharing options...
kerob Posted December 16, 2024 Author Share Posted December 16, 2024 1 hour ago, cocopop3011 said: For this casino or another? This casino,yes Quote Link to comment Share on other sites More sharing options...
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