torosianii Posted October 16 Share Posted October 16 I have been playing on this site for 3 years, I never had a problem when I had $500-1000, but today when I won 168 solana, the administration blocked my account. I wrote to my sister for help, they said you have many accounts, go through kyc, I filled in kyc and got a negative answer, the reason is that I had kyc on another account that I can't access. I lost so much money, I got nervous because I couldn't do anything and I lost this money, I just want you guys to be careful, bc.game will find the reason why they don't give us money and that they canceled my facebook login, they counted many accounts and blocked my account Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted October 16 Share Posted October 16 5 hours ago, torosianii said: I have been playing on this site for 3 years, I never had a problem when I had $500-1000, but today when I won 168 solana, the administration blocked my account. I wrote to my sister for help, they said you have many accounts, go through kyc, I filled in kyc and got a negative answer, the reason is that I had kyc on another account that I can't access. I lost so much money, I got nervous because I couldn't do anything and I lost this money, I just want you guys to be careful, bc.game will find the reason why they don't give us money and that they canceled my facebook login, they counted many accounts and blocked my account Hello and welcome to the forum, sorry it's not on better terms. It's always am issue when you have created multiple accounts. So did you complete KYC for the main account or have they confiscated the winnings now? Quote Link to comment Share on other sites More sharing options...
torosianii Posted October 17 Author Share Posted October 17 hello coco 2 years ago bc was loggin for play facebook and here i verified my accaunt on kyc but Bcgame turn offed this function for join facebook play and why its multi accaunt when i cant play on facebook and created new accaunt only this reason and bcgame support says its multi but its not my fault if bc game not has again facebook join Quote Link to comment Share on other sites More sharing options...
torosianii Posted October 17 Author Share Posted October 17 also i researched and people has this problem but only when winning big moneys after has bcgame this problem i have gambled more then 500K also have withdrawed so much money but little amounte 1k 2k but when i winned 27k bc immediatly block me )) Quote Link to comment Share on other sites More sharing options...
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