SCAM: Cloudbet scammers: robbed me 4500usdt

[spb84]

I was using normally the account in cloudbet, and suddenly the blocked my account asking for verification (which is normal), i have sent everything they asked.
In the first place they asked proof of residence and I thought they ask the same adress as showed in the ID Card, so I sent it.

They told me players from my country (Spain) can't play and allowed me to withdraw only the deposits (robbing me more than 4500 usdt in benefits). I told them im not living in Spain. They actually in their rules forbid to play FROM SPAIN, but not forbid to play to spanish players who live in allowed countries, which is my case. I explained that to them and they allowed me to send new documentation, and right away (in terms of 5 minutes or something) I sent them the proof of residence in Andorra, which is my current place. Then, they refuse it.

They told me that eventhough they allowed me to send new documentation to prove it (which I did), as far as the first one was not OK (due to a missunderstanding), they are going to take all my 4500usdt amount in benefits

They dont answer more emails to me

Run away from this website as far as they are a total thiefs and scammers. Be so careful

[cocopop3011]

9 hours ago, spb84 said:

I was using normally the account in cloudbet, and suddenly the blocked my account asking for verification (which is normal), i have sent everything they asked.
In the first place they asked proof of residence and I thought they ask the same adress as showed in the ID Card, so I sent it.

They told me players from my country (Spain) can't play and allowed me to withdraw only the deposits (robbing me more than 4500 usdt in benefits). I told them im not living in Spain. They actually in their rules forbid to play FROM SPAIN, but not forbid to play to spanish players who live in allowed countries, which is my case. I explained that to them and they allowed me to send new documentation, and right away (in terms of 5 minutes or something) I sent them the proof of residence in Andorra, which is my current place. Then, they refuse it.

They told me that eventhough they allowed me to send new documentation to prove it (which I did), as far as the first one was not OK (due to a missunderstanding), they are going to take all my 4500usdt amount in benefits

They dont answer more emails to me

Run away from this website as far as they are a total thiefs and scammers. Be so careful

Any chance you can paste a screenshot of their terms and conditions so we can scrutinise it? I can’t seem to access them a VPN at all.