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Free spin winnings question


Mena333

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Hi everyone 

So I'm on several online casino sites and some of the t&c on some are confusing. So here's my question 

 

Theres One particular site I'm suspicious of as you literally never hit the bonus rounds 

 

Anyway today I got an email from the site saying I had 40 free spins. Went on, none there. Contacted customer support , had to show them the email so they manually credited the spins. 

Lo and behold I hit the bonus and win 50€. Which is bonus funds  I now have to wager this 35x. Which I did. (Because I kept getting bonus rounds on the very same games I never get the bonus rounds on with my deposited cash!)

After I finish my wagering requirements I have €1100 cash. Woohoo! Which I've tried to withdraw. Its my 1st withdrawal I don't know how long it takes. 

 

It's happened before on another site I tried to withdraw 250 from free spins, they gave me 100 as it was in the terms and conditions that WITHDRAWALS are capped at 100 so I said nothing and took my 100. 

So here's my question.  I'm doubting very much this casino will give me 1100€ but the terms and conditions aren't that clear. It doesn't say about a maximum withdrawal. It does say maximum win from free spins is 50.  But I won 50 on the free spins and won the rest on bonus funds after playing for 3 hours. 

So is it the free spins that are capped or the withdrawal? 

Thanks!

 

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