Help Needed - Pokies.Net

[Azzapeezie85]

I am having a major problem with online provider "thepokies.net" can someone please help me find the right place to get help as this site I believe cannot help me due to not being confirmed etc 

 

Thank you in advance for anyones advice 

[Blackjax]

6 hours ago, Azzapeezie85 said:

I am having a major problem with online provider "thepokies.net" can someone please help me find the right place to get help as this site I believe cannot help me due to not being confirmed etc 

 

Thank you in advance for anyones advice 

The casino only accepts Australian and New Zealand players. But I think you are having verification issues. Just submit the documents they are asking for. 

[Afi4wins]

@Azzapeezie85 Be very careful with this casino! It has been labelled as a scam, a fraud, as well as an untrustworthy website!

The casino is not listed here in Askgamblers directory, so Askgamblers may not be able to assist you, except to give advices.

[cocopop3011]

14 hours ago, Azzapeezie85 said:

I am having a major problem with online provider "thepokies.net" can someone please help me find the right place to get help as this site I believe cannot help me due to not being confirmed etc 

 

Thank you in advance for anyones advice 

Hi and welcome to the forum - maybe you can tell us a bit more about what has happened?

[Hellridah]

Straight up red flag this one I'm seeing reports of fraud occuring from different sources and CM has even mentioned the use of pirated software 

currently I'm testing them : I see no ability to direct contact them very much doubt ill see the 200 cashout from the 10 NDB , There's no ability to 

direct contact the "live chat" is a bot that doesn't allow direct communication except for preset questions . 

Operation is highly questionable on trust pilot i've even read how money has been taken from credit card holders "at random" seems to be 

getting promoted on facebook by these new age "streamers" i'd be wary I'd simply flag  these guys no way to contact if a problem arises 

and have a straight convo lol yeah right . 

 

[coughs] now let me see ..... ok so you have a curacao license (so they say) 

05:57 AM | Tane Marshall: How long will my withdrawal take?

05:57 AM | Operator: We pride ourselves in making sure that we process withdrawals in a timely manner. 
 Withdrawals will be processed within 24 hours and sent for payment to you. 
 New Zealand withdrawals may take up to 72 hours to process. 
 Live chat agents cannot expedite withdrawals.

05:57 AM | Operator: Have you waited 24 hours for your withdrawal?

05:57 AM | Tane Marshall: Yes, I have

05:57 AM | Operator: Please stand by while we connect you with an agent. You don't need to wait, we will respond here and an email will be sent to you. 

**Please do not start new chats as you will go to the back of the queue**

06:12 AM | Jason from ThePokies.net: There has been a delay on all withdrawal request. Pls check again your bank account later

---
Exported from ThePokies.net on July 9, 2022 at 06:13 AM Auckland time NZST (GMT+1200)

(Agent Jason ) 2:13 am in City of Muntinlupa, Philippines

 

Registrant Contact Information:

Name

Redacted for Privacy

Organization

Privacy service provided by Withheld for Privacy ehf

Address

Kalkofnsvegur 2

City

Reykjavik

State / Province

Capital Region

Postal Code

101

Country

IS

Phone

+354.4212434

Email

https://who.is/tools/stringImage?img=KcS2dIMQab2J6rkzGcgiFNXeOvgKp05mqNFSgKP%2BmQfr%2BZN7S6QynwqRUjX11xix4a4V3jkIrVpCyr8YCnd8mA%3D%3D

 

Ok so let me get this right your in Iceland and your using live chat guys out of the Phillippines. (Now where have I heard this before jeez) But hey could yet still get my money lol 

and maybe pigs will fly will see . 

[Hellridah]

I will give them a couple of things at least the software moves right none of this fast spinning nonsense and games that hardly hit 

I think its obvious most of us hate the updates to those software companies out there you basically wrecked dead or alive and 

all this god high variance and slogans of "oooh this person hit 25k off a ten cent bet" please .......the real players like me are not stupid 

we know its bs k . 

So with only speculation about the joint I'm talking about [licks lips] lets see if they produce the withdrawal I mean their starting to talk to me now 

lol so that's progress but for real the site needs to be looking better , forms need to be eaiser to fill out , and the rest is a no brainer . 

((Contact email address obtained : [email protected]))

((Payments department : [email protected]))

Update : 

Still haven't received my 200 withdrawal from the NDB but their communicating i'll give them that much . 

 

Update : 15.7.22 

 

One response to be noted was about if I had an australian bank account that's a new one as they clearly knew I was a New Zealand Citizen 

from the signup ....hmm not a lot of communication after my response , also noted their website address has changed ..... yeah I'd be careful 

of these guys about 7 days just to sort out one withdrawal pfft be careful with these guys without a history of payments and direct feedback 

to forums i'd avoid deposits thought I'd give these guys a chance but the rumours maybe correct . 

[Reereepee]

I have never had a problem with my withdrawals through these guys. Maximum time I've had to wait is 4 hrs. I am however having a problem locating the sites and need the current mirror. 

[dekspin]

help. me

[cocopop3011]

On 6/19/2023 at 9:40 AM, dekspin said:

help. me

Hello and welcome to the forum. What's up?

[Afi4wins]

On 6/19/2023 at 4:40 PM, dekspin said:

help. me

@dekspin You need to speak out how and why you need help, then only we can come in to assist you, so don't be shy to say what's on your mind.