elf slots/jumpman casinos

[Flatzem]

why you putting all this info in this thread ?

[Flatzem]

dude this is a public forum anyone can see all this info!

[Hyena74]

sorry flatzem but I keep thinking I'm sending it too complaints section,obviously they arent

[Hyena74]

coco I did write my complaint but obviously like flatzem said it has ended here so I'm doing something wrong

[cocopop3011]

33 minutes ago, Hyena74 said:

I'm writing this complaint because elfslots refuse to verify my account. I have sent all you've.asked for,you asked for bank statement which you verified but my address is clearly visible on it as well but you unverified that?how can that be?just tell me what you want me to send you and I will,gladly,some of the things you asked for I didn't understand, like Mobile payment?payment of what

I’ve hidden all the documents you added due to personal information but please add these to your complaint - or are you getting an error again? 

[cocopop3011]

@Hyena74What photo ID did you say you uploaded? 

[Hyena74]

my driving licence 

[Hyena74]

no error coco just nothing 

[cocopop3011]

1 hour ago, Hyena74 said:

my driving licence 

Has this been approved? 

[Hyena74]

no only my address out of 9 things they want has been approved 

[Hyena74]

flatzem what do you think the outcome of all this will be?

[Flatzem]

I don't know I've never dealt with a casino company like this that makes it nearly impossible to withdraw money, some reviews say that they did eventually get paid out but it takes them weeks and lots of hassles with submitting ID over and over, re-uploading, lots of hoops to jump through.

[Hyena74]

so in a word flatzem I've little to no chance to get my winnings?

[Hyena74]

hi coco as you can see flatzem doesn't hold out much hope of me getting my winnings are you on the same train of thought??

[Flatzem]

1 hour ago, Hyena74 said:

so in a word flatzem I've little to no chance to get my winnings?

don't give them the satisfaction of losing all your winnings

play at some other casino in the meantime while this is getting sorted.

[Hyena74]

but you do think I'll get this sorted?has this happened to you and did u get your money back??

[Hyena74]

ps thanks for all the advice you and coco

[Afi4wins]

49 minutes ago, Hyena74 said:

but you do think I'll get this sorted?has this happened to you and did u get your money back??

I'm not trying to be negative here for you mate, but from what I've gathered so far, you did say that they have refunded your deposit or deposits back, right? 

The other question is probably more concerning the multiple accounts that you are having at the casino (pardon me if I'm mistaking this issue with another member's problem).

Where multiple accounts are concerned, the T&C's rule is specific enough, so getting your winnings is really not a hope at all, considering that they have refunded your deposit/s.

Once again, sorry if I'm on the wrong issue here...just lazy to read back from the beginning.

[Afi4wins]

Very sorry Hyena74 mate, I was on the wrong issue...multiple accounts was another member's problem, not yours! 

Yours is purely the casino's delaying tactics...but why did they refund your deposits and not your winnings as well...that's a question as well.

[Hyena74]

no they haven't refunded anything,plus 2 days ago casino game a sister site of elfslots another jumpman casino said congratulations your account has now been verified, I tried to withdraw draw there and now they asking for the exact same things over again that I sent them to verify my account, this is really bizarre 

[Hyena74]

like I said afi no deposits refunded 

[Hyena74]

can anyone log into any jumpman sites there FAQS don't work when you click on them nothing happens. I really think I've been scammed now

 

[cocopop3011]

Has the casino not replied to your emails at all? And are you still not able to upload a complaint?

If you keep your cool and patience I can’t see any reason why you won’t get your money, but acting impulsively and using your winnings is exactly what the casino want you to do so don’t give them the satisfaction.

[Afi4wins]

1 hour ago, Hyena74 said:

like I said afi no deposits refunded 

OMG! My apologies mate! I've completely got things mixed & messed up today! 

It's one of those days when my brain goes into the drain... 

[cocopop3011]

1 hour ago, Hyena74 said:

can anyone log into any jumpman sites there FAQS don't work when you click on them nothing happens. I really think I've been scammed now

 

I’ll create an account later for you and check it out, I’m not at home right now. I can test email to see if they reply to me and are just ignoring you