Lifetime ban after a period on Gamstop and GDPR

[fiveofakind]

Having spent 6 months on Gamstop, ended at the start of the year, I’ve had a number of casinos making it really difficult to get accounts set up again. One said that they were applying a life time ban. 

It’s important to emphasise I was not and am not a heavy online casino player. I generally float around 20p/40p stakes.

I know they must be storing my personal data. I was wondering has anyone been in this situation and asked the provider to remove their personal details as allowed under GDPR?

I haven’t tried this yet, but assume if I do then when I subsequently set up a new account that I should be treated in the exact same manner as a brand new gambler and should therefor have no issue setting up the account.

Hopefully qualify for 1st Deposit Bonuses too.

 

interested to hear if anyone has any experience of this, and asked for their personal data to be removed

 

[ValDes]

On 12/4/2021 at 10:59 PM, fiveofakind said:

Having spent 6 months on Gamstop, ended at the start of the year, I’ve had a number of casinos making it really difficult to get accounts set up again. One said that they were applying a life time ban. 

It’s important to emphasise I was not and am not a heavy online casino player. I generally float around 20p/40p stakes.

I know they must be storing my personal data. I was wondering has anyone been in this situation and asked the provider to remove their personal details as allowed under GDPR?

I haven’t tried this yet, but assume if I do then when I subsequently set up a new account that I should be treated in the exact same manner as a brand new gambler and should therefor have no issue setting up the account.

Hopefully qualify for 1st Deposit Bonuses too.

 

interested to hear if anyone has any experience of this, and asked for their personal data to be removed

 

Hi there @fiveofakind and welcome to AskGamblers Forum. 

Hmm, what you are considering to do is a actually a recipe for a disaster and certainly something I strongly encourage you to forget asap if you don't want further troubles with Operators.

Quote

Our Privacy Policy

Our Privacy Policy and our Cookie Policy will also apply to your use of GAMSTOP. Our Privacy Policy sets out the terms on which we process any personal data we collect from you or that you provide to us and our Cookie Policy sets out information about the use of cookies on our website.

We will hold personal data relating to you in accordance with our Privacy Policy, which includes retaining information relating to you for the duration of:

• your Minimum Exclusion Period;
• the 7 seven years after the deactivation of your Minimum Exclusion Period during which we inform gambling operators that you previously held an active self-exclusion; and
• for a further 7 year archive period (immediately following the end of the 7 year period during which we inform gambling operators that you previously held an active self-exclusion).

 Source: https://www.gamstop.co.uk/terms-of-use

[grdnstrachan]

My favourite non gamstop casino is betbeard, they allow me to use VPN to open more slots.

Hope it helps, good luck!