Cloudbet Casino Holding 65 BCH ($14k) due to US Citizenship

[efxes]

So I have been living abroad for the past 6 months first in France for a few months and then in Mexico after things between US and Europe got iffy.  

I recently ran up a nice sum of 65 bitcoin cash on cloudbet and when I went to withdraw they asked me for verifying documents.  Sometimes I am using VPN's that default to the fastest server and sometimes, most times, that tends to be US servers.  I haven't been on US soil in some time except to handle a few things and it's easier now that I'm down in Mexico to go back to California.

 

Long story short when they asked me for verification documents the only residence documents I had were from an overdue internet bill that I had stopped paying 6 months ago since I left the USA in a flurry.  I'm trying to find a way to get the person I'm staying with to write a note and provide one of their utility bills but that is tricky.  Long story short Cloudbet.com even told me they are finalizing saying I'm in US soil when I'm not, and that they won't communicate more on the matter.  I've filed a complaint with multiple sites including this but it's still pending and there's more information that has come out since I filed it, that it's only because of them thinking I'm on US soil and providing the overdue internet bill from my residence in the United States.

 

What the heck can be done to get the 65 bitcoin cash in winnings?  I've lost so much money in my many years on this earth, this is just like a consolation prize and I earned it through the riskiest wagers you can imagine with some of the last pittance of my money and now this. 

 

Can anyone please help me.  Still waiting on the complaint to be accepted/filed.  I've made threads on other forums and sites.  It's a mess. I can provide those too, but I figured askgamblers is always the best.  I'm working with Cloudbet to provide them the proof I have been in Mexico since this run happened, I would never gamble on US soil given the circumstances with these sites, but I didn't realize by providing my personal documents it would subject me to losing all of the winnings and pocketing the money I won.  

 

Please help...

[cocopop3011]

Hi and welcome to the forum.

Do you have citizenship in Mexico?

[efxes]

no i dont

[ValDes]

Hey there @efxes and welcome to the AskGamblers Forum. 

Could you please clarify when exactly have you submitted an AGCCS case? Sorry but I cannot locate any new case posted under your username. 

Thanks. 

[efxes]

They say they don't want to take it because it has to do with sports because this started with a frozen account because a $3k mis-grade on an account with a $30k balance caused them to freeze the account and investigate and then when I gave them my permanent residence back in the states they pulled the USA resident card.  My account was in the green about $30,000 but I had been depositing and cashing out many many times, you can read about it here at Entire Story Of $15,000 in Deposits Stolen And Freerolled by Cloudbet: https://cloudbetscams.com/the-entire-efxes-15000-story-as-it-happened-cloudbet-scamming-again/

Basically they waited for me to deposit a large amount to freeze the account and take the deposits, citing that the account was in the positive so they're entitled to wait until I deposit up to the amount of the account in the profit in order to take the deposits.  This is not fair.  They need to return the BCH to me, the 67 BCH cashout minus the negative balance in the BTC of -.26 and do it now without waiting because there is interest accruing on the amount they are holding.

 

I need your guys help please.  You have said multiple times on the complaint that you can't take the case because it has to do with sports betting but this is ridiculous.  Their reputation is being ruined on forums because of this, I don't think anyone wants to see this happening.  I just need my deposits back so I can go on with my life and they can with theirs.  They are not doing the right thing but keeping my deposits.  I deposited 74 BCH that day.  

My complaint has been rejected twice.

 

here you can see the number of scams they have pulled that are coming to light that many are unresolved I believe

List Of Unresolved Cloudbet Withdrawal Problems

https://cloudbetscams.com/a-number-of-denied-cashouts-from-cloudbet-scamming-bitcoin-sportsbook/

[ValDes]

Hi again @efxes, 

Really sorry to hear about your problems with CloudBet Casino however you should try to understand and comply with our own policies and procedures when it comes to complaints. As you have been explained while having your complaint rejected (twice). AGCCS is not designed nor meant to deal with any other complaints but those referring to usage of Casino Products. 

In this situation I would strongly encourage you to forward the matter in front of the relevant regulatory body directly which in your case will be Curacao eGaming. More info about the license here, click on File a complaint button at the bottom of the page. 

Good luck!

[efxes]

OK, but realize Cloudbet is constantly asking ME to go through YOU in order to get a resolution.  They are such a shady operation and you need to take note of that (but i'm sure you've already seen some of the people come by with existing problems with this casino)

 

Yep, you can see all my deposits on the 4 year old account here and see that i am a big loser, all images can be verified (over 200 deposits totalling almost 5 bitcoins!!)

I am a loser on the site, therefor considering the ruling of point #4 by cloudbet team,  what I deposited that day minus the mis-grade should be reconsidered as owed back to player i am hoping by cloudbet (so the balance of 67 BCH approximately $15,000 minus .26 bitcoins approximately $3,000 at this time)

You can see all of the proof of all 200 deposits here:
https://imgur.com/a/cKScZIG

These new facts I am hoping Cloudbet looks at since point 4 was the most important point, pertaining to the total amoutn profitead or lost on the site.  Thank you for any consideration of these facts with proof.

And here are the withdrawals I have come up with:
https://imgur.com/a/tUUxi0e

Here is the master spreadsheet to show my profits and losses totaling quite a bit lost on the 4 year old [email protected] account.  This would put me in the negative by a mile on Cloudbet as a long time loyal VIP customer:
https://docs.google.com/spreadsheets/d/1i-FSIgUq4NsDNjFS0lAULSytUpwHnB2Vf3Gtupu8ILw/edit?usp=sharing
 

https://i.imgur.com/9DbOrZV.png

Please look at this attached image to see what their previous policies have been on past cases.  I am perplexed at what caused them to change this.  Are they having liquidity issues that causes them to have to evaporate any balance or deposit of any player crossing the line of their TOS in any way they see fit?  Players and the community and mediators need to ask these questions about liquidity and wonder if they have the money to actually pay out winners in this stage in the pandemic and economic downturn.

 

[KingKong999]

Why did you never post this here? Don't mislead AskGamblers. 

Confession:
OK guys, this is me coming clean. I'm an honest person and this whole case and the money lost has been eating me up inside. I haven't been honest about multiple things so it's time to come clean. I don't agree with freerolling a winning account's last deposits, and as a human being I can justify so many things and rationalize so many things in my head. But I can't stay in a lie, I am a free spirited musician and enjoy just living a peaceful life. So I have to confess multiple things to you guys, and I wish I did this from the start- I was desperate to get my money back and didn't know if I could get it back any other way. Money doesn't come easy to me.


1. i have never been to Mexico in my life. I have been playing out of San Francisco area the whole time through VPN.
2. I'm a well-known poker player in the bitcoin community that goes by tennisCHAMP or tennis known as an all out degen. Used to be dice, but for the longest time it's been sports. I quit casino gambling a long time ago and I figured out how to pretty consistently win at tennis betting at the higher levels like ATP and WTA and Grand Slam. I've won SWC Poker BigBTC and streaming challenges for thousands in bitcoin , and I've been into bitcoin more than anything ever since I arrived there. I used to vlog a bit and I was driving full time Uber for years here in SF. $15,000 is a fortune to me and it scares me how much I was willing to lie about in order to get paid (even if I feel it's rightly mine, lying just isn't me and I couldn't really keep going with this without unravelling).

3. I had an account a couple years ago on Cloudbet and they banned me for being a USA IP with no money in the account one day they just said we don't accept you, so I started VPN'ing in after a couple years off the site. I had lost so many bitcoins it was unbelievable.

4. I sent in real documents from USA, thinking they'd just give me my money back and ban me from the site. That was not the case, so I started panicking and sent them in the fake note and stuff about Mexico. This really crossed my threshold for how far I was willing to go and I lost it after I sent in the utility bill with the changed address- I don't like dealing with fake documents and doing this stuff.


5. The reality is that as I mentioned, I have been a tennis teacher and an Uber driver and a starving musician for years. A year and a half ago my Nissan Leaf got hit and I got an insurance check for $8,000 which I ran up to $150,000 in bitcoin on Nitrogen Sports within a few days betting tennis. I bet like $5,000 on Fabio Fognini to beat Nadal in the semi's of Monte Carlo and he hit straight sets and moneyline and I won like $75,000.. Nitrogen Sports has since severely limited my 2001 account (one of the first to register to Nitrogen Sports through Bitcointalk). I won and lost all that money within only 3 days, never even really cashing out to USD and a week later that money would have been worth $450,000. I've not had a day go by where I don't think about the money I missed out on every hour, especially being so job skill-less and only really having played poker and bet sports as a means of possibly some day making good money (though I do make websites and am getting better at that). When I just ran up $1,300 into $40,000 in a week at Cloudbet, constantly withdrawing in order to secure all the funds and re-depositing, I thought I'd never look back again. I was doing quite well managing but when I had the $15,000 stolen from Cloudbet, I went on tilt and lost the remaining $15,000 and am now back to square one as always have been my entire 34 years of existence.

6. I am cloudbetscamsDOTCOM on bitcointalk and the person who put up cloudbetscams.com after being advised by people who dealt with the 330btc scam case from Cloudbet and other people in the poker community who said my only real recourse is to go out Cloudbet from all angles in order to hope to get their attention and get paid. The more shady stuff I uncovered, the more enraged I got and I really want people to know not to deposit to this site because of these things. I don't know what's going to happen with the site but I need to come completely clean.





Now:
Cloudbet, I will give you permission to post everything you want about me. I am well known as 'tennis' from SWC Poker and in the bitcoin community. Some people will recognize me if they are OG poker players. So I'm not really fearing anything. I feel awful about lying, not to you guys but to myself (and also to you guys). So I'm coming clean mostly because I live such a clean life free of doing bad stuff, I have so many interests and hobbies, degenerate sports betting is jsut one of them. Though I'm becoming massively sharp at betting tennis I will admit- every other sport I lose loads at. And I don't really even beat poker any more, though I do have an occasional God run on stream with people cheering me on at SWC poker.

Cloudbet: feel free to post the information you need to the public about my USA IP's, as I admit I have never even been to Mexico in my life. I was born in Brazil and it's always been a dream to get back there, but I haven't done much traveling except for jazz band tours and stuff all over Europe having played with BB King and stuff in Switzerland in a fluke but was so fun, I'm a professional saxophonist and beat maker.

You can post the transaction histories to clear that up, Idunno about posting my home IP but you can feel free to post the general locations all that to show that i was in the USA.



Beyond that, I still feel that I should be paid. I hope I am not upsetting people and I should have been forthright from the start. Money can truly bring out the worst in people, and it did in me. I wanted to say anything just to get paid because I thought I was justified. I felt like the angles and laws surrounding them preying on me for the TOS was not fair. Waiting for me to deposit a large sum, I was obviously trying to leave a dent in their book- so they played the we can actually legally steal this money back.

But this is about the confession and the go ahead to release all the information. Like I said, I used to vlog as 'tennis' in the bitcoin community documenting my uber driving and saxophone playing and music making. Only a few people saw those but in general i'm not scared of a little fame or notoriety. I still feel I'm owed the deposits on the account and I hope that the community will agree with me on that. It's not fair to freeroll USA players so in my mind I justified lying to everyone, even if not so well on purpose, about being in "mexico" and stuff.


I'm here to answer any questions all week now that I'm being honest. The monkey is off my back.

I apologize to everyone. To SBR, to Twoplustwo, to Bitcointalk. It was not right for me to say wahtever i needed to say in order to try and get the money back. I still feel that I should be owed every penny. It's not fair.



I'm here to answer any and all questions you have and giving Cloudbet the go ahead to release whatever they need to the public about why I shouldn't be due my deposits back. I still feel that I am owed them.