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Found 5 results

  1. So I submitted a complaint last night after Casino Extreme took 1000$ out of my account for "breaking the rule" of which games I was allowed to play under the bonus. I met the playthrough requirements, which if any of you play there, the games that are locked, become unlocked. Now what on earth would be the purpose of these games unlocking if you are still not meant to play them, which is what they are claiming. I have done this at numerous RTG casinos and have never once been told this. But I also didn't promptly go and win 1000$ after my playthrough was met. But this was even on a deposit bonus! It's not like I was Freechip hunting. I even go on to quote on of their bonuses as stating "these games are not allowed to be played during wagering requirements" which would tell you what.. After the requirements are met, you're free to play whatever you want. And why would you not be? The money is withdrawable, I could literally withdraw and redeposit the same cash and play whatever I want. So tell me this does not sound like Casino Extreme is just being shady and not wanting to pay out the 1000$ they owe me. They left me the 280$ that I won on slots, and then proceeded to tell me, "we could rightfully take that too, but we're being nice and letting you keep it". That is complete and utter BS. If they were allowed to take it, guess what, they would have GLADLY taken it too. But they are wrong, and they know they are. I'm just looking for opinions here. Cause I'm befuddled by how they can claim what they did is ok. Their responses never make sense, they aren't making a valid argument, they just keep restating the same thing, "the coupon says that you are not allowed to play blackjack". Well yeah, during the wagering requirements when the games are locked of course! But when they UNLOCK. That tends to say something else. Am I completely insane here for assuming that? And why have I never heard this from another casino. Please someone help me before I go insane, cause I feel like I have been straight up cheated and stolen from.. And 1000$ is A LOT of money to me. Thanks for reading.
  2. Evening all! I was just wondering how many of you have played at CyberBingo Casino? I noticed the rep mentioned in one of their posts that their bonus had no wagering requirements. I've since checked this out and they don't! For example, they offer a 500% welcome bonus, no wagering requirement whatsoever, but of course their bonuses are non cashable. So it brings me to the question - What do you all think of this? Would you like to see some of our more mentioned casinos here adapt the same terms or aren't these terns for you?
  3. I just learned this morning, about the wagering requirements at Vegas Crest Casino. Although, my bad, for not reading everything completely. This one really through me. I made a deposit, and received a match bonus. Wagering was $4000. I decided to look at my activity page, and the wagering was at $7738. I contacted live chat, and they were very helpful. I had made a deposit on Jan. 30th, 2015, and lost my money, but because I did not complete the wager requirement for that deposit, they add the balance of it, to your next deposit. Therefore they added $3738. from Jan 30th, to my wagering requirement from the deposit on Feb. 16th. This is the craziest thing I have ever seen, but maybe other casinos do it also. I thanked them, and said that I would not be back. How could anyone possibly ever win anything, unless you were always really really lucky. Thank you, RAONOCOMAA
  4. I cannot believe how awful that site is, they put ridiculous wagering requirements on the site, if you try to delete them you lose your winning's. I genuinely have a migraine from trying to get my head around the way they work and the way they treat customers, absolutely appalling.....
  5. Hi All, Hope you are all doing well! Question: How many times do you usually contact CS in order to find out the remaining of your wagering requirement? Do you find that annoying? Kind Regards
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