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Today, I signed up at Mystake Casino, made a 20EUR deposit and claimed it's 150% first deposit bonus. It carries a 30x deposit +bonus wagering, which is high and not to my liking, and no free spins are given with the bonus either. First impression...stingy casino! I played on a few Gamomat games, betting only on 10 cents and 20 cents (except up to 36 cents on NetEnt's Who's The Bride game), and I was last playing at 5 cents bets on Roman Legion when the bet SUDDENLY CHANGED into 25EUR, without my seeing or knowing it, and I lost all my 25 EUR remaining balance with that one stupid spin!!! The max bet allowed is 5EUR per spin, we all know that, so the system should not have allowed any bets to go above that amount when playing with bonus money! So how the fark did my bet suddenly went up from 5 cents to 25EUR in the next spin??? I made a complaint via their Live Chat host, he checked the system, reported back that there was nothing wrong in their system, so refused to refund me back my lost 25EUR bet. He offered a blardy 20 free spins instead...as a compensation and goodwill...???!!! I told him "forget it!" and am now thinking of closing my newly opened account, even though my account has just been verified! I am not satisfied with their customer support, I am not satisfied that no controlling measure is in place to prevent any bets going over 5EUR, intentionally or otherwise, and I really don't know what other things can and would go wrong at this MISTAKE casino!!!
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Right now, I am fuming smoke out of my ears! Why? Yesterday, I made a small win of $82 at Wildblaster Casino, another of Direx NV group of casinos, but my withdrawal was rejected! WTF!!! My documents have already been approved, but now they are insisting that my selfie be taken whilst chatting with their Live Chat host! One more WTF!!! Wildblaster Casino is just like Roy Richie Casino, which wanted my selfie holding my ID, and with their email clearly visible in my laptop screen in the background, like my handphone is Hubble telescope that can take sharp photos million of miles away! I then submitted my poor quality selfie (my old handphone simply cannot take sharper photos), but that got rejected within 1 minute. 'Take a selfie with the Live Chat', the reply insisted. That makes for my third WTF!!! There is no mention of any selfie requirement in their T&C, and by closing my account, I would not get a single cent back either! WTF!!! No other casino has ever got more than 3 'WTF's before...so Wildblaster Casino is the FIRST!!! I am now contemplating to play off my balance to zero, and then immediately request for closure of my account...or think of something else to do. AGCCS??? Will that help? I really don't know! Any suggestions please?
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What you didn't know about Champagne Spins Casino...sounds like something out of Youtube doesn't it? Hehehe. Well, there are a couple of things that I have found out about this casino, which you won't find at any other casino, which are either 'not-preferable' or 'non-standard', depending on how you look at it. Firstly, when I signed up and made my first deposit at the casino, I claimed the welcome bonus and its accompanying free spins. As usual, play began using my real cash first, with the bonus money coming in only after exhausting that real cash money - nothing strange in that at all. With a bit of good luck, I managed to make a small win, still playing with my real cash money, and tried to make a withdrawal, only to be informed on screen that a withdrawal cannot be made whilst there's an active bonus - once again, nothing strange in that. Okaaay, so the logical thing for anyone to do would be to cancel that active bonus, right? Yep, that's what I did - I cancelled the unfinished remaining wagering requirement on that bonus amount, but in doing so, a message popped up indicating that the free spins would be cancelled off too! What the argh! Now, this is NOT the standard practice! Usually, you can cancel any unfinished wagering, without losing out any unused or unactivated free spins! And so it was that I made my withdrawal, lost the free spins offer, but got the payment from the casino in quick time. Ah...at least that's one good thing! Secondly, some months after that first incident, which was yesterday, I made my second deposit of $40, paid $1 extra as a deposit fee, but took no bonus with my deposit, simply because I didn't want to be tied down again to that ridiculous and absurd bonus term. My intention was very clear - I wanted to play on my favourite Finn And The Swirly Spin game, which I haven't played at this casino as yet, without any restrictions whatsoever. So I clicked on the game...but nothing happened...tried a few more times...still nothing! Other games were working fine. So I checked up with the casino's live chat host and he informed me that the game can ONLY be played in DEMO mode! What the argh! Champagne Spins is yet another one of Direx NV casinos, but this is the ONLY casino that doesn't allow real money play on Finn's game! Very very strange indeed! Needless to say, I was very very disappointed! Thirdly, I requested for a full refund of my deposit because I made that deposit purely to play on that Finn game and nothing else. The host couldn't help me out in this instance, so he suggested doing a request via email to the Support team instead. Okay, fair enough...and my request got sent soon after. Rick Valentine, a real valentine guy I would say, hehehe, answered my query a few minutes later. He asked me what the problem was, so I explained to him, in great detail, on why I made that deposit, paid a $1 fee, only to find that I cannot play that Finn game. I explained to him why I wanted a full refund of my money, without having to do the required 1x wagering on the deposited amount before a withdrawal can be made. I also explained to him why I didn't want to play on any other game, because that wasn't my intention. So I told him, I can accept only 2 options - either refund my full $41 money (including that $1 deposit fee), or close my account so that I can get back my money. There can be no two ways about it, I told Rick. Fourthly, a few minutes later, good ole Rick replied back, thanked me for the great details, hahaha, and he also informed me that I can now make my withdrawal of the full $41 amount! Whoopie! Rick understood my situation, he saw the logics behind my request, so he approved a full refund, and he even said that he would be writing to the casino's management about that Finn game - to make it available for play with real money! Now that is one superb customer service!!! Fifthly, now this is really getting to be a long story, isn't it, hahaha...but not to worry, I'll make it very short for you, hehehe. I made my withdrawal and got paid within a few minutes...maybe like 5 minutes, 10 at the most!!! Now that is one blazing lightning fast withdrawal speed! Sixthly, I know that some readers may not read everything that I have written here...you know...skip the details...just read the conclusion...hehehe...but the final point is...Champagne Spins Casino is one good casino...even with its limited game providers! (PS...Piper mate...is that way too many pixels for you mate? Hahaha )
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Hi guys I haven't made my first deposit this year yet I'm looking for a new casino suggestion please - must have NetEnt and NextGen Gaming and I need reasonable wagering. Don't have an preferences on bonuses really ..
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How often do you check our new casinos? Every day? Every couple of days? How about from now on I'll check our new casinos every day for you and every time we add some I will also add a link to our reviews in this thread for you. Valdes will also be writing his expert analysis on newly added casinos. Once these are done I will add a link to the relevant thread for you under each casino name. Here are some of the newly added casinos over the last few days: OVO Casino - An instant play casino offering games from the Novomatic software. Country Restrictions: United States 4Grinz Casino - A bitcoin casino offering games from GameArt, Ezugi, Endorphina, Booming-Games, Play’n GO, Betsoft, and Takisto. There are currently no country restrictions Sugar Casino - A casino powered by Microgaming, NetEnt, 1x2Gaming and Oryx Gaming. The casino restricts multiple countries which can be found in the full review Kaboo Casino - Here you can play games from Microgaming, NetEnt, Play'n Go, Thunderkick, Elk Studios and NextGen Gaming. Country restrictions apply. Here is a link to our expert analysis the casinos of terms and conditions Guru talks: Kaboo Casino Terms&Conditions Analysis Parklane Casino - A multi-platform casino home to games from Thunderkick, NextGen Gaming, Microgaming, Betsoft, Gamescale, Amaya, Elk Studios, and 1x2Gaming. Country restrictions: Israel, Singapore, Turkey, and the United States. Here is a link to our expert analysis the casinos of terms and conditions: Guru Talks Parklane Casino Terms&Conditions Analysis
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Been falling a little behind with my playing lately so as of May when a new budget comes in for me I'll be setting myself some new goals. Small ones, but ones none the less. I will try at least one new casino a month - I've fallen behind so my choice of casinos now is quite big, even after all the UK restrictions. For May here are my three choices: 1. Fantasino Casino (My partner played there, already thinking of trying it) 2. PlayFrank Casino (Wagering is more than I like on welcome bonus) 3. PlayOJO Casino (Would have liked a better welcome offer) Or if anyone has any others to suggest?
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Took advantage of the 200% deposit bonus and 100 wager free spins! Got lucky cleared the wagering requirements, cashed out 1500 euro. Wasnt confident it was going to be an easy ride where I could receive my winnings and run. And my feelings were correct. I woke up to an email stating I had breached their bonus terms and conditties by placing bonus bets over 7.50 usd ( or euro equivelent) and they have voided my winnings and put my original deposit back into my casino account! They always find a way not to pay! My bad for not reading the terms and Conditions! just a learning curve for someone new to the gambling world have deleted account.will stick to sites I know and trust in future
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- Spacelilly
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